Diego was kind
Diego was kind, prompt, and helpful. Took no time at all.
By Gabriel Z.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Diego was kind, prompt, and helpful. Took no time at all.
By Gabriel Z.
Very helpful to make sure you understand everything.
By Katie S.
Great customer service. Brayan T was informative and patient when clearing out the loan details.
By Denise
Silvia was very helpful, polite, and professional
By Aye
My experience is very good con Brayam.
By Iris P.
Calvin was very kind and thorough. Very respectful.
By Lisa
Raul was very quick and knowledgeable, exactly what I needed to do today
By Milton C.
Each time I called in to pay my bill and spoke with a representative I received great customer service. I recently called in to pay the balance on my account using two methods of payment. Jennifer the Rep, was very helpful and made the transaction simple.
By Sherilee M.