CurbReviews of gocurb.com

I would give it zero stars if I could this company is a scam and their drivers assault customers. Be aware

So we used the taxi from Miami International Airport to go to cruise ship driver stated that he knew where the cruise ships were, and I followed where he was going on my map and told him that we weren’t going the right direction. He stated that he had just come from the icon Royal Caribbean ship. I said we are not going on a cruise on the icon and I gave him the address to where we’re supposed to go to get on the ship. He continue driving to the wrong port. I stated again you need to turn around and go back you’re going to the wrong port and I showed him the map on my phone of where he needed to go and let him use my phone to turn around and go back up 95 to Fort Lauderdale where our ship was after he said twice he knew where the port was, and I told him he was going to the wrong port. He finally admitted he was going to the wrong ship and turned around and took us back resulting in about 15 more miles that we had to go to get to our ship we had to pay $176 for a cab ride that should’ve been a half of this cost was made longer because he didn’t know where he was going. when we arrived at our port and we got checked at the gate. He rolled down the window so we could pay to get in the guard at the gate said you don’t pay here your taxi is this your first time here he said yes, so he didn’t know where he was going, and we kept trying to tell him he didn’t know where he was going, and he still ignored us. Learn how to use Uber. Don’t use a taxi in Miami.

Curb charges you for your ride before your driver ever arrives. And you'll never get your money back. The cab drivers also have no incentive to pick you up. They will leave you standing on the Curb while you wait for another driver. I took another cab when I was left standing on the Curb for 30 minutes, and the exact same trip was $8 cheaper. If you'd like to spend your money for the opportunity to stand on the Curb watching taxis drive by, this is the app for you. This is an absolute scam. Don't ever download this app!!!!!!

42 miles and $196 fare? I should not have paid the fare and had him call the police or return me back. Before putting a dispute with my CC I reach out to them and didn't get anywhere. Just look at their reviews in the toilet lol

THIS COMPANY IS A TOTAL SCAM! THE METER COUNTS THE MONEY YOU HAVE TO PAY BASED ON THE AMOUNT OF TIME NOT MILES! I took a taxi sponsored by Curb from Logan Airport to Worcester, MA. The taxi started the meter before we had even left the parking lot! He then continuously braked to earn more time and more money. He also chose the traffic lanes and continued on braking. My dad was close to throwing up because of the inevitable braking of the car. At the end of our ride, the amount was 178 and the driver immediately increased it to $188. The driver wanted us to pay in cash so he could earn a tip. He got mad when we paid in card. I would never recommend using this company!

This is a total scam. They lure you in by saying your first ride is $5 off if you sign up for the app then tell you that pairing the ride doesn't give you that discount. Then they continue to tell you that your next ride will be $5 off but it won't be and they can't refund you the $5 promised discount. So now they have your information to use at will.

I had to go into my home to retrieve a card. It declined as i never use it. BUT the cab driver would not let me out of the cab.... HE ASKED FOR MY PHONE (i guess as collateral?) i had to leave my phone behind. I mean he seriously locked the doors on me, and said "WERE GOING TO HAVE A PROBELM." HE NEVER USED A METER. I tried another card and he USED HIS OWN CARD SWIPE MACHINE. It wasnt declined but it didnt go through. I went to retrieve cash and as I walked in HE DROVE OFF WITH MY PHONE. I have filed a police report and reported them to the Better Business Bureau and FILED A COMPLAINT WITH THE Boston Police Department's Hackney Carriage Unit. NOT ONLY DID HE BASICALLY KEEP ME HOSTAGE, HE STOLE FROM ME AND THREATNED ME. Curb is useless and had no words of help at all. I have waited 3 days now and NOTHING from Curb, They last emailed me two days ago. WTH.

Two taxi rides: 7/14/25: The first one slowly went up in charge over the course of 1 mile. My total was $9.95, I tipped $4, and then I was charged $20 without warning of taxes or anything. I shouldn't have tipped at all. 7/16/25: Second taxi, I got in the taxi at my hotel going to the airport (2.5 miles) and was watching the meter because it wasn't going up in mileage or price in the parking garage. Once we got to the parking garage exit, he turned it on. A mile down the road I heard loud clicking so I looked to the dash and he had jammed a pen into the top of the meter. It immediately went to $25 and did not change the whole trip. Idk if that's airport policy, but it seemed really odd and unprofessional. Then it tipped extra again when I checked out, but not as much as the first taxi. Taxi drivers were very nice both times, just thought the overcharging was unprofessional, but welcome to Las Vegas. Anyone will do anything for $1. Vacation or business travel somewhere else and don't use Curb!