Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
140 reviews
GoChumboSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.
GoChumbo (gochumbo.com) has 140 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
140 approved reviews, newest moderated first
There should be an option for negative starts this company is a sham . DDD cup fit my A size neighbor...costs more than I paid for bra to return
By Cmermaid W.
Response from GoChumbo· Jul 1, 2022
Hi Cmermaid, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on the lookout for your email.
I ordered my items on May 23 but i still not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails this is the worst app i never seen please don't buy anything from this app and please don't trust the tiktok videos That is West of time and money
By Heela
Response from GoChumbo· Jul 1, 2022
Hi Heela, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
I Ordered a product over a month ago. I emailed asking when it would be shipped with no response. I asked to cancel and refund the order (the amount was already taken out of my account) and no response.
By L B.
Response from GoChumbo· Jul 1, 2022
Hi dear customer, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
I placed my order on May 25th after seeing the items and comments on TikTok. I have attempted to reach customer service via email 4 times and they have never responded. The updates on my order continues to state - awaiting shipment. When attempting to search my order number I get response order can not be found I plan to post my experience with this company on TikTok so that other women can be made aware of the horrible customer service.
By Linda D.
Response from GoChumbo· Jul 1, 2022
Hi Linda, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
Desde el mes de mayo compre mis ajustadores u está es la fecha que nadie me da respuesta
By Rosa H.
Response from GoChumbo· Jul 1, 2022
Hola Rosa, lamentamos escuchar tu experiencia. Nuestro equipo definitivamente podrá ayudarlo. Envíe un correo electrónico a [email protected] con los detalles de su pedido para que podamos ayudarlo mejor. Estaremos atentos a su correo electrónico.
I ordered a bra from them that was supposed to be the best. I spent $50.00 to wait almost two months for the size to be wrong so far wrong it is to small and keeps riding up on me and the cup size is two sizes smaller.
By Marie E.
Response from GoChumbo· Jul 1, 2022
Hi Marie, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
I placed an order May 7, 2022 and recieved my tracking number. When I place it in the website, it can't track it or update shipment status. I email chumbo's customer service May 14, 2022, no response. I still haven't received my order and their customer service is not responding. This is the most horrible service i have ever had and will be forwarding this to top influencers to spread the word about them.
By Candace M.
Response from GoChumbo· Jul 1, 2022
Hi Candace, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
If I could give them a negative star I would. I a rather large chested person so I thought buying these bras would be the ticket. I purchased a 46G. I received a 46DD which is way too small I have requested several times for a way to return for exchange for correct size or simply refund my money with no response never again!!! Now they want me to email them for a third or fourth time the first two or three requests for assistance to return the product they sent in the wrong size fell on deaf ears now that they get a negative review they are soooo willing to help. Where was this willingness last month when I finally got my package after waiting a month from order date to get it only to receive the wrong size. I work in retail customer service 5 days a week so I completely understand mistakes happen but then you own that mistake and when your customer emails with an issue you fix it don't let it take a negative review on someone else's site for you to take action. It has now been past the 30 "no hassle returns" policy, what a joke! It has been nothing but a headache and hassle to replace these bras! Never again will I buy from a place that is soooo difficult to reach out to. Don't respond to emails and no customer service number to call. All can say for me, this company is trash!
By Donna B.
Response from GoChumbo· Jul 1, 2022
Hi Donna, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.
