From $0 to $1,350
Was blown away. They had a free service for casual users. Eliminated the free service and went from free to $1350 USD a year. Classic bait and switch!
By GL P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoCanvas® is a field operations solution that closes the gap between the field and the rest of your business. We turn frontline work like inspections, daily reports, service tickets, and quality control into structured, real-time data. The result: Every crew follows the same process, every department runs on the same information, and every operational decision is made on accurate data.
GoCanvas (gocanvas.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 10 reviews with 1 star · Clear filters
Was blown away. They had a free service for casual users. Eliminated the free service and went from free to $1350 USD a year. Classic bait and switch!
By GL P.
Horrible customer service. They do not tell you when signing up that once you commit to a certain number of users that you are locked in and can't reduce so if you terminate an employee you are stuck paying for them as a user. Taking advantage of businesses and not even willing to work with them so that they can continue to get the business.
By Elizabeth Z.