Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
204 reviews
GoCampSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The GoCamp team is fueled by a genuine passion for camping and outdoor life. We help people discover the freedom and joy of adventure by renting a fully outfitted camper vans. Whether you need a van to tour majestic mountains with unbelievable views, attend a desert concert featuring your favorite band, catch up with friends over a campfire, or take the kids on a road trip to the beach, GoCamp is your trusted partner. Our camper vans come loaded with bedding, dishware and cookware, camp chairs and more. You can just hop in and go. And if you're a van owner, you can rent out your van on GoCamp and earn income when it would otherwise be sitting idle in the driveway.
GoCamp (gocamp.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
204 approved reviews, newest moderated first
the customer service was quite responsive and did a decent job on resolving the issues I had with the van owner.
By Annoyed
Response from GoCamp· Jul 27, 2023
We're so glad we could assist you. While we never want to encounter problems, we truly believe in providing excellent communication and service to find resolutions quickly. Thank you!
From the website, to the options, to the actual van that we rented, and all of the support/follow-up, it was a great experience.
By Eric T.
Response from GoCamp· Jul 27, 2023
We love knowing you had a great experience! We hope you'll return for another adventure.
Our trip was amazing. GoCamp and the Van owner were a dream to work with. Everything worked seamlessly. I would do it again.
By Rodney T.
Response from GoCamp· Jul 27, 2023
Thank you for the kind words. Being a dream to work with is what we aim for. Come back again soon!
GoCamp helped facilitate my rental for a van that was just getting into GoCamp…so, they worked closely with the owners to make it happen, and sign me up for the weekend behind the scenes, much appreciated. Communication was excellent and timely.
By Sonja D.
Response from GoCamp· Jul 27, 2023
Thanks so much! Your experience is truly important to us. It's great to know we provided you with excellent service.
We absolutely loved our rental and the people who owned the van. However, the GoCamp company has strung us along now for over 3 weeks about our deposit. Nobody contacted us about our options to cover a cracked windshield like they said they would and it seems like they are thinking they can charge us the whole $2,500 deductible for their “insurance” that we paid extra for without ever talking to us.
By Amanda
Response from GoCamp· Jul 27, 2023
Thank you for sharing this feedback. We have been able to connect with you to provide further information regarding this situation. If you have any additional questions, please reach out to us anytime at [email protected].
Very easy process. When I had questions or concerns they got right back to me with friendly, informative service. Will definitely work with go camp again if I have the need!
By RD
Response from GoCamp· Jul 27, 2023
Thank you for this feedback! It's always our goal to provide great customer service.
We had such a blast hitting the open road with Lucky! Rob, Chester, and Sam were super accommodating and overall fantastic to work with. We really appreciated the thorough walkthrough of the van, guidance on charging, and treats in the fridge. Lucky sleeps up to 4 and was more than enough room for the two of us with plenty of room for storage. It was super hot the weekend we rented, and the oversized awning was a lifesaver. We would definitely book Lucky for our next adventure.
By Stef
Response from GoCamp· Jul 27, 2023
Thank you for your kind words! Lucky is a great van and we're thrilled you had an awesome experience.
Guinevere was a great choice! Everything we needed and some. Absolutely perfect! Owners very helpful and accommodating. Will definitely rent again!
By Natalie T.
Response from GoCamp· Jul 27, 2023
This is great to read! We look forward to your next rental.
