WARNING: Extortion & Last-Minute Bait-and-Switch Scam (Fully Documented)
Do NOT trust Born to Move. They engage in highly unethical, predatory business practices. As a returning customer, I booked an interstate move from Keller, TX to Zionsville, IN scheduled for June 4, 2026. On May 7th, their representative Dmitrii ( Founder and CEO) explicitly confirmed a FLAT RATE of $4,000 via email, stating there would be "no surprises based on cubic feet, weight, or number of boxes" and "no hidden charges whatsoever". Exactly six days before my move, when I reached out to confirm loading times , their General Manager, JJ, called me and refused to honor the written agreement. He demanded an additional $3,300 over the phone to complete the move —attempting to extort a total of $7,300 by weaponizing my tight timeline. When I sent a written email documenting this phone conversation and demanding they honor their written quote, they immediately replied with a brief email stating, "We are canceling this move". Leaving a customer stranded with an interstate move less than a week out because they refuse to submit to a $3,300 over-the-phone price hike is unacceptable. I have the entire email paper trail proving this bait-and-switch. Avoid this company at all costs unless you want to be left stranded or extorted at the last minute.
By Nam B.


