BIOVERSEReviews of gobioverse.com

Unable to reach anyone. I've sent messages through their portal, called, and emailed the care team and no response. I eventually cancelled my order and requested my credit card information to be deleted and have not heard back. I would not trust this company.

I am writing to address issues with my recent orders. In my first order, I received only 200 mg of the product for $259 instead of the 1,000 mg I had ordered, after an $80 discount was applied. Additionally, I was charged $339 for a second order that I did not receive. I have attempted to dispute these issues, but they remain unresolved. I would appreciate either receiving the correct products or a full refund of my payments.

Website was easy to use and the doctor/consultation was fast and user friendly. The meds were delivered in three days when it said 7 to 10, which I am very impressed with! I do like that it was a one time fee for the medication’s and I don’t have to pay for a membership or any subscriptions. Honestly, way faster and easier than going through local PCP which would’ve likely taken weeks to months.

Easy process, fast delivery, great pricing. Customer service has been stellar, so far.

Website was easy to navigate. Seriously the easiest and quickest as far as Dr review/response. Also the quickest I’ve ever received meds (this is my 3rd telehealth company to get meds from- the others have definitely had pitfalls). I love that there aren’t membership fees or other hidden fees. The med quality is legit.

This has been infuriating. My order was placed Nov 1, they said 5-7 business days, it’s now Nov 18 and nothing! No shipping info, no explanations, no prescription and my order was over $1,000. I contacted them on 8 occasions now. Every time we talk they say, oh, I’m sorry, I’ll make it a priority and set the shipping for tomorrow. And yet to date, still ZERO shipping g information, no product, no Information about an expectation date and no actual customer service. I just read through other reviews and now I know this company has a pattern of delays, poor communication and even wrong prescriptions. I am giving them to the end of business 5pm central Nov. 18, to provide a REAL shipping tracking number or a full refund, or I am reporting them to BBB and will call Wells Fargo to report fraudulent charge with false information. I’m more than willing to place a police report if that’s what they require. This is ridiculous. I’ll update this review @ 5;30pm Nov 18th to let other customers know what happened, or didn’t.

I completed the 3 months supply. So far everything was smooth sailing. Until time for renewal. They took $702 from my card and have not processed the order. When you call the support it prompts you to leave a message. They respond with generic pre written responses. At this point I have lost trust and want my money back so that I can switch to a more reputable company.

The process is working great, fast response, the medication arrived and is working. If there is questions, the response time is once again great. 👍