GobathroomsReviews of gobathrooms.com

I bought a large radiator on their amazon shop. A double arrived which I dont want. I contact amazon to return The only option I have is a £2.36 return via postoffice. Its weights about 40kg. The post office won't take it. Ive tried every whoch way to get hold of them. Help me!!!!

Online order for toilet and cistern. First delivery only had cistern on board, said toilet was damaged at depot. Then driver discovered cistern was also damaged. Arranged re-delivery and specified only date we would not be at home. They chose to deliver on that day and as we were out left a package at our local shop. It was only the cistern and I have never experienced such a badly packaged item - in a thin black bin bag which was torn to shreds. The packaged rattled so I did not open it and asked them to collect and cancelled the order. They were more efficient about the collection, but it’s taken more than two weeks to receive a refund. I ordered the same item from B&Q and received a perfect next day delivery, slightly cheaper than GoBathrooms. Would strongly advise avoiding this company.

I bought 2 traditional bathroom vanity units in dark grey, with marble tops and inset sinks. One 1200mm and one 800 mm. The quality of the items is as good as I'd hoped! They are really lovely and, because of the design, once in place we can silicone around them so that no water will go under themwithout a marble upstand to finish them off). They are as good as the units we saw in a local bathroom showroom for twice the price (although sadly without a marble upstand to finish them off). After about 10 days, we went to remove the smaller marble sink top from its box, only to find the marble broken across the depth of the top! After contacting Go Bathrooms and sending pictures, We were told that a replacement top would arrive the next day! It did! Hurray for them : such good and kind service. I am now seeing what else I can buy from them!

I strongly advise avoiding GoBathrooms and am disgusted after my terrible experience. They fitted my bathroom and installed a more powerful electric shower — but used the old cable, which wasn’t rated for the new shower. Soon after, the shower started smoking and gave off a burning smell, posing a real fire hazard. An independent electrician confirmed the cable was completely unsuitable and had to be replaced urgently. Despite repeated requests, I never received an electrical safety certificate, which should be legally required for this kind of work. I’ve tried to contact the company several times and even left comments on their social media, which were ignored and deleted instead of addressed. This whole experience has been unsafe, unprofessional, and deeply disappointing. I had to pay out of pocket to make their work safe. I would not trust this company with any electrical or bathroom work.

Online order with go bathrooms arrived poorly packaged without enough protection, to find a damaged bathroom cabinet. Avoid using!

Absolute scammers.Very poor products and do not honour their guarantee even after 2 independent reports stated that this is a faulty bath.Do yourselves a massive favour and avoid them

Would give no stars if possible. Bought bath and surface became uncleanable and marked in 13 months Asked about 25 yr warranty and told not applicable and blamed me for the marks. Only offered 10% off a new bath. Very poor sarcastic Customer service who refused to help in any way and finished saying “I hope you have a lovely day”. Cheap bath and company. Also check other poor reviews. They have changed names and also known as The bath people. My advice stay well clear. I wish I had

AVOID THIS PERSON Sent a battered radiator, literally dinted, scraped and marked. Refused a full refund and were not interested it was sent in such a poor way. Avoid - I got my credit card involved so I recommend you always pay on CC for goods.