Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
253 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.
AYO (goayo.com) has 253 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
253 approved reviews, newest moderated first
Never got my key for the app
By Philip L.
Response from AYO· May 30, 2023
Dear Philip, we are very sorry to hear that you did not get the activation key for the app. Could you please get in touch with us at [email protected] and we would be happy to assist you promptly and provide you with the key? Thank you in advance and we look forward to hearing from you. Kind regards, AYO team
I just wanted to quickly share the experience that I had with the AYO customer service. Spoiler: it was the best experience I ever had, with any customer service. I wrote them a message some weeks ago, that time in desperate need for help. A few days earlier, I tried on the AYO glasses from a friend. At that time there were also other friends around and after wearing them for a while, I casually put them back on the table. The next day, though, the friend came to me, telling me, that she had found her glasses broken the other day. I was shocked. I was sure, that I did nor break them, while wearing and also not while putting them back on the table. But unfortunately, it was undeniable, that her glasses were broken. As I was the last one, who had used them, I had to take the responsibility. And so I tried to fix them. But no phone repair store, nor any optician could/wanted to help me. So I reached out to the AYO service. I explained them my situation and asked them for help. And long story short, after showing them a proof of purchase, they told me that they will send my friend a new (even updated) pair, for free!! Even though the glasses were out of warranty. I'm truly amazed and very grateful for AYO's generosity. As I wrote in the beginning, this was the best experience that I ever had, with a customer service. Thank you again AYO Team!
By Elias F.
Response from AYO· Apr 6, 2023
Thank you so much for sharing the experience you have had with our support team. It's been a pleasure assisting you in this matter and we appreciate your kind words. We wish you and your friend all the best.
1-6-2023 I have been enormously pleased with the accurate and excellent service of goayocom. I had initially enjoyed the Ayolite for 4 month and understood when the frame broke, that I had an elder version of the glasses. After my contact with goayocom, I was sent the newest version of the glasses immediately and they kept in touch with me till the glasses were delivered at my address. The service is splendid and friendly. The glasses are very helpful indeed. I am very glad I am able to use them again. 15-4-2023 De Ayo lite was binnen 5 maanden gebroken. Hierdoor kon hij niet meer aan en uit gezet worden. Tot nu toe wil de verkoper (titan-commerce.com, mindtecstore.com, ipnetshop.de) niet helpen met reparatie. Now in contact with Ayo support international. They promise replacement by new better version plus extra for inconvenience.
By Maria C.
Response from AYO· May 22, 2023
Dear Maria, We are truly sorry to hear about the problem with your AYO. Please, rest assured that our support team is on it. We will gladly send you a replacement uni and provide you with the after-sale service that you deserve. We kindly ask you to get in touch with us at [email protected] to provide us with delivery details so we can send you a new AYO promptly. Thank you and we look forward to hearing back from you. Kind regards, AYO team
I have relocated to the US from Europe and experienced non-continuous sleep. I found Ayo online and went for it. That was the best decision to improve my sleep. After using it a couple days, I am already noticing significant improvements. I can sleep until the morning and feel much more energetic. I highly recommend Ayo to anyone experiencing irregular sleep patterns because it will help you!
By Biochem PhD G.
Response from AYO· May 5, 2023
Hello and thank you for taking the time to write us a review! We are very happy to hear about your positive experience with AYO, helping you sleep better and have more energy after you have moved from Europe to the US. Your sincerely, AYO team
I’m thrilled with my AYO light glasses. They were super easy to order and arrived promptly! I have been sleeping noticeably better since I started wearing them in the morning. The app is fairly basic but I see a lot of potential with it. Overall, my dealings with AYO have been terrific!
By Loreen B.
Response from AYO· Apr 21, 2023
Thank you so much for sharing your experience with our company and with the product! We are very happy to hear that you have been sleeping better and that you are excited about what's next for the app. Stay tuned, we will be introducing many useful new features! :) Thank you again, AYO team
Last year December I decided to exhange my daylight lamp for an AYO. I wanted to be able to go about my day while getting my therapy. This was the best choice I could have possibly made. Not only was this the best winter I have had in the Netherlands since moving here from South Africa, but the customer service team is fantastic! See, at first I was dissapointed, because I bought an activation code for the Android app that was not ready. I mailed customer service and since then was proactively updated on the app by Alex. It is now all up and running. Alex and team I applaude you! Thank you for providing me with sunshine in my pocket and a smile on my face!
By Yolandi
Response from AYO· May 5, 2023
Thank you so much for sharing your experience with our product and with our support team. We are very happy to hear about the benefits you are having with AYO compared to a daylight lamp. Kindest regards, AYO team
Have not noticed any improvement using the product
By Debra E.
Response from AYO· Apr 10, 2023
We apologize to hear that you have not yet experienced the desired effect from using AYO. Please know that we are dedicated to supporting you every step of your AYO journey, and we are here to assist you in any way we can. It's important to note that the time it takes to achieve the desired effect from AYO can vary, ranging from a few days to several weeks, depending on your goal and individual circumstances. That's why we offer a 60-day, 100% money-back guarantee for all purchases made on our website, so you can try our product with peace of mind. We kindly ask that you contact our support team at [email protected], so we can better understand your case and provide personalized guidance and advice to help you get the most out of your AYO experience. Best regards, AYO team
Out of the box the product feels like something from Apple! The glasses work and feel great, I would highly recommend for anyone experiencing sleep issues especially during the winter and also especially when traveling to different time zones. 5 Stars!
By Gary S.
Response from AYO· Apr 6, 2023
Thank you for the review! We are so happy to hear your positive impressions of our product and that you would recommend it to others!
