Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Go AnswerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Great company! Very professional and great with communication. Would definitely recommend working with them! Agents are very well informed and management is extraordinary!
By Francela E.
Response from Go Answer· Jun 7, 2019
Thank you so much, Francela. We love working with you, too!
Great service. Does exactly what we need for our emergency call line.
By Michael
Response from Go Answer· Jun 7, 2019
Thanks, Michael. We are here to help!
We have had nothing but a positive experience working with 1-888-GO-ANSWER! Everyone we have worked with has been extremely helpful and accommodating with our eCommerce business. It has allowed us to offer our customers extended hours of service. The training process went smoothly and we couldn't be happier. Highly recommend their services!
By Kathleen
Response from Go Answer· Jun 7, 2019
Thank you so much, Kathleen. It is always a pleasure working with you and the team. We are proud to be partnering with you!
The team at 888-GO-ANSWER is far above and beyond any other partner I have ever had the pleasure of working with in my 20+ years of handling Customer Service and Operations. I would not hesitate to recommend them to anyone needing contact center support for their business. They not only provide our business with support we require during times of extreme seasonality, but in turn provide our customers with excellent customer service through the entire year. 24/7/365, they are always there, no matter what. You could not ask for more. SIMPLY THE BEST!
By Antoinette
Response from Go Answer· Jun 7, 2019
WOW!!! Thank you so much, Antoinette! We value the true partnership we have with you and your amazing team. We couldn't ask for more, either!
These guys are great, they really know how to dig in and handle leads!
By Daniel E.
Response from Go Answer· Jun 7, 2019
Thanks, Daniel. We do love to dig in!
Go Answer has brought tremendous value to my firm. There agents are polite , professional and detail oriented. They provide my office with a sophisticated 24/7 service and deliver it exceptionally every time. Highly recommend.
By Andrew L.
Response from Go Answer· Jun 7, 2019
We greatly appreciate your awesome recommendation, Daniel! We are thrilled to partner with your firm and look forward to delivering exceptional service for a long time to come.
Their service is excellent, accurate, and our clients have even noticed the change in call centers and have commented positively about it. I would recommend to any firm.
By Marc W.
Response from Go Answer· Jun 7, 2019
That's awesome, Marc! Thanks for your kind words. We love that your clients have noticed the difference.
This service has been excellent. They treat my clients well and transfer the calls quickly. I have been using them for about 5 months and have no complaints. when I did encounter a problem, they responded immediately and corrected it. I would highly recommend them.
By Mitchel A.
Response from Go Answer· Jun 7, 2019
Thank you so much! We always strive to solve problems and overcome obstacles quickly and creatively. We appreciate your partnership.
