Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Go AnswerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Go Answer has been very easy to work with and provided the flexible solutions we needed for our MVP. We actually broadened our list of possible workflows after talking to their sales team and learned a thing or two.
By Marc
Response from Go Answer· Jun 21, 2021
All of us at Go Answer thank you for your positive feedback, Marc! We are passionate about providing exceptional service to our clients and glad to hear you've enjoyed your experience with us.
Thus far Go Answer is doing an excellent job and answering our phones as they said they would. We rely upon them as a virtual receptionist and there are specific instructions which are unique to how our office is set up and managed. They have been able to acclimate themselves very quickly.
By Ira P.
Response from Go Answer· Feb 2, 2021
Hi Ira, We're incredibly happy to hear that you are happy with the service so far. We pride ourselves in our ability to learn and execute on specific protocols in a timely and successful manner. Looking forward to a continued partnership and servicing your office!
The experience has been very comfortable and professional as a new customer. I am very satisfied.
By Andy S.
Response from Go Answer· Jan 13, 2021
Hi Andy, we're so glad to hear that you've had a great experience with Go Answer! Looking forward to continued partnership.
Easy to set up! Great service, would definitely recommend!
By Armando V.
Excellent onboarding, wonderful team, uber responsive.
By The Good Vets of M.
Easy onboarding
By Yaron
Response from Go Answer· Nov 30, 2020
Yaron, we're so glad to hear that the onboarding process has been easy for you. Here's to continued success working together!
So far all is going great, your answer techs are very pleasant, good feedback and all information is accurate. thank you
By energy mechanical I.
I'll admit that I was apprehensive as we had not used an answering service before, but the team is comprised of very courteous professionals who assisted my team from the ideation stage, all the way through our event. We were able to make changes to the script two days prior to the event, and their team rolled with it and handled our event beautifully. It was very nice to know that was a part of the event we wouldn't have to worry about. Thank you!
By Morgan S.
Response from Go Answer· Nov 3, 2020
Hi Morgan, thank you so much for the review! We're so happy to hear that you're happy with the service.
