GoAnswer helped our small business…
GoAnswer helped our small business track and answer calls while I was away on vacation. They were helpful, professional and a good value.
By Elizabeth Roetter M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
GoAnswer helped our small business track and answer calls while I was away on vacation. They were helpful, professional and a good value.
By Elizabeth Roetter M.
Explained everything to me - made it clear that minutes wouldn’t be wasted for mere seconds - great communication and follow-up.
By Devon R.
very good service and much more
By Yousaf K.
So far, l am cautiously satisfied, as we just started the service. But, the service is impeccable so far. Phillip Brutus, Esquire
By Phillip B.
I have not had a lot of calls come in as of yet. However, the set up process was wonderful. Nazar Alexander is a wonderful account manager. I will surely refer others to this company. Pricing is reasonable too.
By N. M.
Just started and so far so good.
By James G.
Getting started was a breeze thanks to our contact at Go Answer. With this experience we have no doubt that Go Answer will be able to professionally handle all of the calls we unable.
By Jennifer B.
Signed Up With GoAnswer Signing up was as easy as possible. I received a call from a representative just minutes after browsing the pricing plans on the GoAnswer website and using the web chat tool. All of our questions were answered and we were provided instructions on how to get our account established.
By Nick
Response from Go Answer· Mar 16, 2022
Thanks for sharing your feedback, Nick! The Go Answer team is thrilled to hear about your positive onboarding experience.