Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
23 reviews
ChristianSteven SoftwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChristianSteven Software provides automated BI reports, delivering scheduled reports automatically for Power BI, SSRS, Crystal Reports & Microsoft Access.
ChristianSteven Software (go.christiansteven.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
23 approved reviews, newest moderated first
Angelo Ortiz is always responsive, thorough and professional with any of our support requests. I have grown to trust that any issue will be resolved in a timely manner and any request will be fully considered.
By Steve M.
Great product and service from ChristianSteven
By Iwan H.
Usually CS tech support is good, but with a recent ticket I was told the issue was opened as a JIRA (whatever that is) and I would receive updates anytime it was worked on. That was in July and I never received one update on it. I have also followed up with support and techassist and never received a response to my email.
By Bria H.
Response from ChristianSteven Software· Nov 21, 2018
Bria, I apologize that you have received no update on your JIRA CRD-242. I am going to follow up on this request and get you an update as to where we stand on this fix. I am hoping to have an answer for you on Monday.
We have now on numerous occasions tried to resolve CRD issues. The feedback I received from Kalinn was that we are only given a 1/2 hour slot and the allotted time is not sufficient to resolve the matters. Since the upgrade of CRD we have been experienced issues whereby CRD adds characters to certain reports and one of our critical daily reports (ADU report ) to one of our biggest suppliers has to be run manually everyday. The time slot was allocated for last night but for 22h00 SA time. We requested that the time be changed to a more convenient time.
By Etienne W.
Response from ChristianSteven Software· Nov 21, 2018
Etienne, I apologize that you are having so many issues with your reports. I would like to get this resolved as quickly as possible. I have been in contact with Kalinn and he does have my calendar link, so he can select a day & time's that will work out for him. We will work together to get your issue resolved.
Great product and customer services.. I highly recommend this company.
By Danielle W.
I got great service and excellent support from technical resources. On time response and great customer service was extremely appreciated. Thanks for all you people have done for us.
By Max M.
I've made several inquiries on an upgrade path in terms of moving CRD to another server while preserving all of our current schedules and schedule related data. I've not gotten a response from anyone. They are quick to collect money for maintenance, but when maintenance is required we don't get what we pay for..
By Corey L.
Response from ChristianSteven Software· Nov 20, 2018
Corey, I apologize on behalf of ChristianSteven Software for the no response that you have received. I have not received any of your e-mails to Techassist that you may have sent. I am going to reach out to you here shortly so we can resolve this issue for you.
Great customer service. Thank you for your help.
By Erika W.
