Go GiftcardReviews of go-giftcard.com

I have received a gift card and tried to use it multiple times! Finally got a person on the phone and they told me I cannot use it because ai got locked out that i should try another shop! I asked for a new card since this one isn’t working and they said they can’t do it! If I have a gift card I should be able to shop wherever I want!

Gift card never work tried multiple places. Trying calling them and got nothing

I have tried various times at various places to use this card to no avail. When I check my balance it says it’s there but trying to use it is impossible!! Online cannot be used at all and I even tried in person at Lowe’s and no luck. After reading all the other reviews I guess I’m just going to have to kiss this card goodbye. I hate it because it was a birthday gift from my granddaughter but have no idea how else to get the money? Going to let her and everyone else I know not to buy a Go Gift Card!! What a scam

We got a Go-GiftCard for our Anniversary. It turned out to be a nightmare. We wanted to use it at a local Cheesecake Factory. We tried placing an online order, but it wouldn't go through as a payment. After three phone calls to the Cheesecake Factory near us, we were told we'd have to register the card through Go-GiftCard first. After two failed attempts online, as we couldn't get a pin#, we called the 833# at Go-GiftCard. It took two attempts to even get an answer. When we did, the male Operator didn't understand English. We kept asking to speak to someone who understood English, but got ignored. We gave up and called Cheesecake Factory and spoke with a Manager. Then we were able to place an order for pickup over the phone. The Staff at Cheesecake Factory was able to use the card for payment, but the entire endeavor took well over an hour. Do yourself a favor and DON'T buy a Go-GiftCard....it'll be a hassle once you try to use it.

NEVER USE A GO GIFTCARD EVER!!! I was gifted a $100 card and drove an hour to the closest Outback Steakhouse for my birthday. Bill was $140+ and what do you know but they couldn't get the gift card to work. I ended up coming out of pocket for the money and the agent I called only told me to try and use it at another merchant. That does me no good!! I called again a few days later and pretty sure I spoke to the same exact person who said they would open a ticket to look into it but it would take a few weeks. What a load of crap!

The gift card cannot be used in store or online. The card was a gift from a family member who now seems to have been cheated out of paying $50 for a gift card scam. I called Go-GiftCard 833-322-6850 Customer Service and could not get a "human" to answer the phone. I selected the Lost or Stolen option and finally got a person to talk to. They said the gift card has to be used for only the amount of the gift card: meaning, if your purchase is $79.00, you must pay $29.00 first and then swipe your gift card for $50.00. Who conducts sales like this? Gift cards have always been used first and the remaining balance paid by another form of payment. Seriously, if someone can explain this, I'd like to know. I called their customer service twice (both times having to go through the Lost or Stolen option) and both representatives said the same thing (from their script). This card is a waste of money and I do not recommend it. They are scamming consumers by not having to pay the retailers the money owed for use of their cards. I will be reporting them to the BBB and am probably not the first to do so.

Card cannot be used online. Who actually shops in the store anymore? Waste of money.

When I used this card at Cracker Barrell there was more money taken from the card than what I authorized. Cracker Barrell told me they only charged me for what I authorized and the receipt only showed what I authorized. I tried to call the customer service number for the gift card but there is no option to talk to a representative, I went to their website and sure enough it showed they took more than what my receipt showed. The only way to contact them seems to be through the mail. I guess they don't want anyone contacting them and putting them on the spot for answers. They can ignore mailings. I have no idea what to do.