Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
671 reviews
GMRgold & Bullion Box SubscriptionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GMRgold is a precious metals investing firm specializing in gold, silver, platinum, rare coins, numismatics and custom minting.
GMRgold & Bullion Box Subscriptions (gmrgold.com) has 671 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
671 approved reviews, newest moderated first
The staff at GMR are very knowledgable and friendly. They are always willing to help. Stacey has been particularly helpful with starting my gold piece collection. I highly recommend GMR Gold for you metal purchases.
By Cody C.
GMR is always making sure that I am taken care of. They call me to confirm every order and always want to make sure I am getting the best deal I can get with my investment. Thank you GMR.
By Edward H.
I started small with 1oz silver bars. After I got set up with Tom on the sales team they have learned what I'm into and help me get into new investments. I have never been disappointed with a purchase. I always look forward to the next one and plan to keep getting new items in the future and always recommend them.
By josh M.
Stacey at GMR Gold took great care of me when I was trying to find the perfect gold coin to start a gold collection for my daughter! A lot of care was taken to help me find just the right one. I sincerely appreciate the pictures and information sent as well as the follow up phone calls and emails. I would highly recommend GMR!
By Tonjia B.
My experience with GMR Gold has been superior and with great integrity and extremely competitive pricing. Communication has been great, they usually get back to you in the same day. They have a wide variety of inventory to meet any of your needs. I appreciate the staff and what they have helped me out with in the past and present. I would definitely recommend them. Rich G
By Rich G.
Purchased a silver Trump Mugshot coin on 10/28/2023. Never heard anything until I got an email in 11/10/2023 asking me to review my purchase, which I had not received. It is now 12/13/2023 and I have not heard a word from them. Not an apology. Nothing about it being delayed. Nothing. As of today it still shows in stock on their website but I can assure you, they are not in stock. Beware of this fraudulent company.
By Done with G.
Response from GMRgold & Bullion Box Subscriptions· Dec 13, 2023
The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.
purchased trump mugshot coin on 10/27 and as of 12/12/23 have not received item despite the item showing in stock. The only update received from GMR is "Each coin is hand-poured and made-to-order by an artisan silversmith, which has caused a delay in shipment beyond our normal 15 business days. Oh and the emails asking to leave a reviews on items i have yet to receive. No product updates, bad customer service, zero star company...buyers beware before padding the pockets of a company that doesn't deliver. Oh and Website is showing in stock. ***update - after review posted, I was contacted by the president of GMR. He said shipment was coming in & my coin would be out the next week. I received the coin on 12/18 as he said. I get these are hand poured artesian coins, but if I didn't tell you it was a Trump coin not sure you would be able to determine is was by how it came out, but end of the day silver is silver & coin was finally delivered.
By Bc
Response from GMRgold & Bullion Box Subscriptions· Dec 13, 2023
The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.
I ordered a trump silver coin on Oct 27th 2023. At the time of order the site stated it could take up 15 days for delivery. On Nov 22nd 2023 I received an email from GMR that stated (due to overwhelming demand we are experiencing some shipping delays. Our Trump coins are hand-stamped and produced in the USA! We value your business and will get your order to you as soon as possible.) Today is Dec 12th 2023 and besides email excuses and a phone call where the Customer service person stated that since DC Drano did a special the orders were a lot more than they expected. I have still not received my 1oz coin that was over priced to start with. The value of 1 ounce coin is around $26 and the coin cost $45. I explained this to customer service agent when he tried to sell me more of the same coins right after I had just complained about not getting my initial order????? No coin, no offer to return my money! Go somewhere else for you precious metals.
By D.j. B.
Response from GMRgold & Bullion Box Subscriptions· Dec 13, 2023
The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.
