GlossierReviews of glossier.com

I purchased a product online and didn’t love it. I contacted customer service via email and they promptly responded and immediately refunded my card and did not request the product be returned. I’ll definitely try their products in the future.

Something that really pleased me about glossier is the fact that there are no customs fees. I really like the boy brow (it lives up to its hype) and the cloud paint in beam. I intend to buy more products from this website and would recommend to family and friends. Shipping took a bit longer but that’s understandable due to the current circumstances. I love the little pink pouch that the products come in.

the customer service and the products are fantastic. their products really help. though i took out one star because, their products can’t be delivered to my region.🥺💔

Firstly, the customer service is incredible! I never really write reviews but all of the products I ordered have worked out amazingly for me the cloud paints, stretch concealer, boy brow, lip glosses, balm dotcom, you perfume, you name it. Can’t say enough good things, no regrets and the packaging is gorgeous and the pink pouch and stickers really make it a joy to receive and open their packages and the customer service makes you feel confident to buy online especially during such times. Fuss free and super friendly- AND super fast responses! I also found it really easy to shade match myself perfectly online as well. Highly recommend giving their brand a go, you won’t be disappointed. They deserve to be raved about.

Awesome products- stellar customer service. Love what I’ve ordered so far and I am very impressed with the packaging and the fast shipping. Can’t say enough good things about the balm dot com, bubble wrap, and future dew! Love love love.

I’m usually very scared of ordering online but ordering from Glossier was such a delightful experience ! I actually made a mistake while ordering and their team was nothing but kind and empathetic 🥺 the only thing is that they don’t ship to Switzerland yet .. Glossier I am begging you

Really glad to have tried Glossier. Excellent customer service: I had an issue with a parcel I hadn't received (they sent it but it never got here) so I contacted them and they sent another parcel free of charge right away without complications. I'm loving the products I chose so far (concealer, mascara, boy brow and balm.com) and I love the whole brand aesthetics. Just a note: delivery can be a bit long but I am glad they ship to France and that we don't have to pay custom fees. Will buy again!

amazing! i love their products so beautiful and effective