amazing customer service
amazing customer service, I've been ordering for year, when a parcel gets lost they resend one right away at no extra cost, they're always so quick and friendly
By am
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're creating the new essentials: easy-to-use skincare and makeup that form the backbone to your unique beauty routine. Exclusively at Glossier.com
Glossier (glossier.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
362 approved reviews, newest moderated first
amazing customer service, I've been ordering for year, when a parcel gets lost they resend one right away at no extra cost, they're always so quick and friendly
By am
Good products. My favorite is the You perfume, it is something quite unique. I also love their body care line. Customer service is always top notch for me.
By Yoshi
Amazing company always love their makeup couldn’t recommend enough
By Anonymous
Terrible first experience ordering with this company. It’s been 2 weeks, my credit card has been charged, and my order has not shipped. I got some boxed response about a logistics software issue which is not my problem, if you can’t ship it don’t charge for it! Customer service does not respond and the one time they did I got the same boxed response. What a scam, I will end up having the charges reversed on my credit card, over $400 CAD.
By Michelle
The Glossier You perfume has a longevity of 7-8 hours and smells great. My partner also likes the smell. Affordable price at £45 for a 50mL bottle. Shipping was timely and I received my order 2 days after I placed the order to my address in the U.K.
By Wanyoung E. K.
Lovely products and a good range of colours to choose from. Quick delivery too and well packaged. The cloud paint blush is particularly good and lasts for ages.
By Kate
After making several purchases online from Glossier, I have not once been disappointed. Great customer service and client-friendly platform and procedures.
By TM
Elsker deres flotte produkter. Virker godt mod huden og er i meget god kvalitet. Elsker også de små klistermærker man kan få med<3
By Liva K.