Order came missing one item
Order came missing one item. Rio from glo melanin was kind and responded extremely fast and got the rest of the order shipped out quickly.
By James
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
496 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom products for Melanin skin that actually work.Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Glo Melanin (glomelanin.com) has 496 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 431 reviews with 5 stars · Clear filters
Order came missing one item. Rio from glo melanin was kind and responded extremely fast and got the rest of the order shipped out quickly.
By James
The quality of product. Fast response when I was checking on shipping. Will do business with you guys!!
By Eric
The mask that I purchased worked so well for my skin that it cleared a breakout in 1 week! Easy to use and at a great price!
By Chelsey M.
Rio was very helpful and responded to my concerns very quickly. Really appreciated.
By Terrell B.
What made my experience so great is that the product actually works. Also I love being a member because of the credit I acquire through my membership fee and purchases made, I can used it as a gift card, which means I can get all the skincare I need and not stress over the cost, because I have "Melanin Money "!🥰
By Erica S.
Rio was amazing! I explained my issue & it was IMMEDIATELY resolved! I understand that sometimes companies can’t always make their customers happy but that was certainly not my experience with Glo Melanin. I love my products & will be purchasing more in the future! Thank you again Rio!
By kristen C.
I reached out for support with my subscription. Rio responded quickly and was knowledgeable. He understood what I was asking for and responded accordingly. Additionally, since I started using Glomelanin products, I feel comfortable leaving the house makeup free!!!
By Stacey
There was an order placed that wasn’t mine, I don’t know if it was someone who got a hold of my info or I hit a option I shouldn’t have while scrolling. Either way, the diligence and efficiency of canceling my order and quickly taking account of the error. I was refunded. I want to thank Rio, for all the help. Usually u get a chat bot but I didn’t. If ever I do want to order, which now I probably will, I know the service of me being an actual client will be even better.
By Yesenia V.