Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
496 reviews
Glo MelaninSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom products for Melanin skin that actually work.Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Glo Melanin (glomelanin.com) has 496 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 431 reviews with 5 stars · Clear filters
Great experience help in handling my concerns I pray God bless over your business thank you for everything
By Michelle F.
Response from Glo Melanin· Jun 30, 2026
Your kind words truly mean a lot to us. Thank you for your support and for taking the time to share this. We're grateful to have you as part of our community. 💛
Rio was very helpful with helping me with my order to get it sent out to me
By Shanelle R.
Response from Glo Melanin· Jun 30, 2026
Big thanks for the shoutout! 💛 We're glad Rio could help get everything squared away for you. We appreciate you taking the time to share your experience, Shanelle.
The product arrived on time. I have only used the product a week now and haven't seen much difference yet. However I am hopeful it will give me a confidence boost. The price was extremely reasonable. After 30 days of use, i will rewrite and update on my process
By Ebony J.
Response from Glo Melanin· Jun 30, 2026
Every skincare journey starts somewhere, and we're honored to be part of yours. 💛 Consistency is key, and we're excited for you to continue the journey. We can't wait to hear how things are going when you check back in!
⭐⭐⭐⭐⭐ Exceptional customer service. Elyka provided one of the best customer service experiences I have had in a long time. She was prompt, professional, courteous, and compassionate throughout our communication. Every question and concern was addressed with care, clarity, and respect. What stood out most was her willingness to listen and her genuine commitment to ensuring I felt heard and supported. Her communication was timely, thoughtful, and customer focused from start to finish. Thank you, Elyka, for your professionalism and outstanding service. You are a wonderful representative of your company, and your dedication to creating a positive customer experience does not go unnoticed.
By Sparkle S.
Response from Glo Melanin· Jun 30, 2026
Elyka is going to love this one! Thank you for taking the time to recognize the care and attention she brought to your experience. Creating meaningful connections with our community is what we're all about, and we're so grateful you felt that every step of the way. 💛
The products speaks for themselves with the amazing results you will receive, but I want to brag on their amazing customer service. I had an issue with my shipping address and my product was returned to the company. Once I let them know it was on its way and explained what happened. I was quickly connected with a representative name Rio, that quickly update my address and ensured me that I would receive my product. I received my new tracking info as soon as it was resent out and Rio kept in touch throughout it all. I am definitely a happy customer!
By Justine Yvonne B.
Response from Glo Melanin· Jun 30, 2026
Now that's what we call teamwork! Huge thanks for taking the time to share your experience. We'll be sure Rio sees your kind words. Nothing makes us happier than helping turn a stressful situation into a smooth one. 💛
In reaching out to request a refund Nia and Elijah were very responsive. Elyka was very helpful in answering my questions and getting the information and instructions I needed to properly complete the process for a full refund. She was very courteous and personable. Definitely appreciated their assistance.
By Melody J.
Response from Glo Melanin· Jun 30, 2026
We're happy the team was able to make the process smooth and provide the support you needed every step of the way. We truly appreciate you taking the time to recognize their care and dedication!
I really love my scrub, my oil and my soap got me looking and feeling good. Order came fast in a cute box. Just for me!
By Izetta W.
Response from Glo Melanin· Jun 30, 2026
Now that's the kind of energy we love! Enjoy every bit of that glow and keep making time for you. Thanks for letting us be part of your self-care routine. 💛
Hi there - Elyka really helped me understand the process and was extremely patient with me. The hyperpigmentation on my head is more noticeable since going bald. Glo Melanin was recommended to me a few times, but I only recently started using the products. Thank you very much, and I look forward to posting some after-pics showing the results in a few weeks.
By Mark R.
Response from Glo Melanin· Jun 30, 2026
Thank you for trusting us on your skincare journey! We're so glad Elyka was able to support you along the way. We appreciate you being part of our community and look forward to cheering you on in the weeks ahead. 💛
