globtour.comReviews of globtour.com

I bought a ticket from Mostar to Sarajevo, 8 pm. I was there an hour early. I waited but the bus didn’t show up and a man in the information office said there was no bus. I called the info line and the emergency line but nobody picked up. I was asking each driver arriving at the station where I could find my bus. One of them said something in Bosnian so I asked some people sitting in the coffee shop what it meant. It turned out that the lady in the coffee shop was working for this company but closed the office and sat in the coffee shop. She told me that the bus would be 45 minutes late and would stop behind the gas station, not at the bus station. If I hadn’t learned that, I would have missed the bus. It arrived 45 minutes late and I eventually got to Sarajevo. This company is horrible. Avoid!

Dana 07.Sept. 2024 supruga mi je putovala na relaciji Neum - Frankfurt. Ponasanje vozaca prema putnicima je vise nego lose, ponasaju se kao da voze stoku a ne ljude koji placaju kartu. WC se nije moga koristit koliko je neuredan a vozaci ne zela da stanu da bi putnici mogli obaviti nuzdu. Ovako ponasanje vozaca mora se sankcionisati pod hitno i nikako ne preporucujem ovu kompaniju dok se ne promjenu vozaci. On September 7 In 2024, my wife traveled between Neum and Frankfurt. The behavior of drivers towards passengers is more than bad, they behave as if they are driving cattle and not people who pay the ticket. The toilet could not be used as it was untidy and the drivers did not want to stop so that the passengers could relieve themselves. This behavior of the drivers must be sanctioned as a matter of urgency and I absolutely do not recommend this company until the drivers change.

2hour 20 trip turned into over 6 hours. Didn’t even drop us off in the right place, was in the middle of nowhere and pitch black. Avoid!

Stay away from this company. Never have I experienced such a rude treatment and communication from the staff before. I paid 40 euros for my trip from Zagreb to Sarajevo and when I arrived there was an extra fee for luggage - when I did not have cash on me, my luggage was not allowed on the bus. Luckily for me, there was a kind man who paid for my luggage. The bus was overbooked and people was sitting on the floor in the aisle. I almost this not get past the second staff member because my ticket was not printed out - we live in 2024! All in all a terrible experience!

I booked a bus from Neum to Mostar for my group of 15 people. In total this was €180. We arrived at our bus location 45 minutes early, but there was no bus in sight for the next two hours. We called the Globtour help desk to ask what to do, but they shortly told us that we must have missed him and then hung up the phone. We stood there, 4 supervisors and 11 young people in the evening waiting for a bus that never came. If you tried to ask the other Globtour buses something, they would skip you or say there was no room for us and slam the door. This was a very unpleasant experience. Everyone was very rude, unfriendly and demeaning. We ended up taking a taxi for €200 and we didn't get there until the night. I will never drive with this company again and I would never recommend them!

Scammed of our money by the driver for our luggage. Came up with a price based on appearance.

Trip from Vienna to Medjugorie. FlixBus for first part; GlobTour for second part. First part was wonderful; second part horrible. Driver on his cell phone as we are going around curve after curve, barely missing cars. No bathroom on bus. They stopped once for us for a bathroom break on an almost 10 hour trip. The bumpiest ride, not sure there are even shocks on the bus at all.

Horrible old bus. 30 degrees without air conditioning on a 4 hour trip from Dubrovnik to Medjugorje. Don't use this service.