Global Trans Van LinesReviews of globaltransvanlines.com

HTHIS COMPANY IS A SCAM! FROM THE EMPLOYEES RUDE NON PROFESSIONAL COMMUNICATION TO THE "RELIABLE TRUCKS" THEY CLAIM TO OWN. "CALEB" SELLS YOU A DREAM, MAKING IT SOUND REAL SWEET, TO LOCK U IN, THEN YOU GET "BRIANNA" WHO'S FAVORITE PHRASE IS "IM GONNA PIGGYBACK OFF THIS UPDATE AND GET BACK WITH YOU" AND NEVER RETURNS YOUR CALL! THEN YOU GOT THE PUPPETMASTER HERSELF "MS. AMANDA" AKA ENGLIS MINGLE " WHO WAS OBLIVIOUS COMING OFF A BINGE AS WERE HER MOVERS. THEY APPEARED TO BE UNDER THE INFLUENCE OF SOMETHING. PLEASE DO NOT PATRON THIS FAKE N SHADY BUSINESS BECAUSE U WILL LOSE SLEEP AND HAVE BOUTS OF DEPRESSION. THE LEVEL OF DECEIT WITHIN THIS COMPANY SHOULD BE STUDIED! THIS WAS THE WORST 3 MONTHS OF MY LIFE! I AM STILL IN SHOCK! THIS WAS A REAL LIFE TUBI MOVIE AND IM GLAD ITS OVER.

A cross-country move that left my mother’s belongings missing My mother’s household belongings were picked up in California in late May 2026 for transport to Indiana. We were given an estimated delivery timeframe of approximately 10–14 days, but the first partial delivery did not arrive until July 2. Throughout the delay, we received conflicting information about where her belongings were located. Numerous items remained missing after the partial delivery, and we documented missing and damaged property. Most concerning, a company representative later sent photos showing some of my mother’s missing belongings in storage after the initial delivery. We also experienced communication problems and services that were paid for but not fully completed. We made repeated efforts to resolve these issues directly. Moving is stressful enough without having to spend months trying to locate a family member’s belongings. I strongly encourage anyone considering this company to research recent customer experiences, get all promises in writing, and retain copies of every inventory, receipt, message, and photograph. This review reflects our family’s firsthand experience. Our concerns remain serious, and we want other consumers to be able to make an informed decision.

I was most worried about my dining table because it's pretty old and has ben in our family for years. They wrapped it carefully and made sure it was secure before loading it. Everything arrived looking just like it did before the move. That was honestly my biggest relief. Thank you guys!

Global Trans Van Lines was hired on 5/23 to pick up and transport my platform hydraulic bed from Ft. Lauderdale, Florida to New York. I was told that the bed would be transported in a secure container and that the smallest size available was 300 cubic feet. Also, I was asked if the pickup and drop off locations could accommodate an eighteen-wheeler and I confirmed that an eighteen-wheeler could come on both streets. I expressed concerns about sub-contracting the job and was informed that they do not sell their jobs to other truckers. My bed was NOT transported in the 300 cubic ft container that I paid for it was jammed into a box truck with other customers’ belongings and received multiple damages. I was mis-lead and provided with false information because the representative told me my belongings would be transported in a secure container with more space than needed. Damages include a part of the metal frame that is bent and fabric covering the base of the hydraulic platform have multiple tears and dirt scuff marks. When the platforms were picked up, they were in exceptional condition. The original plastic wrapping from the manufacturer were intact without any damages. The beds were delivered on 6/17 and once the damages were discovered, I immediately contacted Global and informed a representative of the damages while the mover was still at my residence. It should also be noted that the driver arrived alone with no other worker to assist with the delivery. Follow-up calls to the representative Karl Luanda who handled the sale/contract did not go well. When I informed him of the damages and asked why my bed was transported in a box truck instead of an 18 wheeler and not properly wrapped and secured, he said, I am babbling and that he had other calls and hung up the phone. Also, prior to contacting Luanda I spoke to a representative in customer service and asked why my bed was transported by a company Level Up Moving that I had not contracted with. The representative said they only use movers that are part of the company. Level Up is a separate company and is not affiliated with Global. I specifically asked prior to entering into the contract if Global would be sub-contracting my job and Luanda assured me that Global does not sub-contract. I immediately contacted Global and informed a representative of the damages and the fact that the beds were not delivered in a secured container and an 18-wheeler as specified in the bill of lading. I was dismissed and no one would address the fact that I paid $2,650.02 for exclusive use of a dedicated 300 cubic feet container. My bed was transported with other customers belonging by a company identified as Level Up Moving that I had not contracted to move my goods. Because my goods were consolidated with other customers belongings without my consent or disclosure, I am demanding a partial refund to reflect standard shared-load rates. Furthermore, as my beds were transported by a sub-contractor this is a breach of the contract because I paid for exclusive use of a dedicated 300 cubic foot container and delivery by Global not Level Up Moving. I have attempted to contacted Global by email and filed a complaint requesting a partial refund for the shipping and also telephone the company at (800) 884-7126. The calls have been either disconnected, rerouted to an answering machine or someone picks up and the call drops. I have left messages but to date no one as returned my call.

I was honestly nervous about moving everything out of state, especially with all our furniture and boxes. The guys were really patient and took their time wrapping the bigger pieces. Everything was organized pretty well and communication was good throughout the move. Definitely made a stressful week a lot easier.

Raleigh was a whole new world from Les Vegas and I needed the move to go right since I didn't know anyone there yet. Global Trans handled the full pkg packing, shipping, and unpacking at the other end. Got to my new place and was settled within a day, which helped me feel at home faster than I expected. The crew in NC who did the unpack were just as professional as the ones Vegas. Rare to get that kind of consistency across two different states.

Did this move solo with two kids so I needed everything to go right. GTVL made the planning process easy I called them multiple times with questions and they were always patient. Move day went smooth, kids were entertained watching the crew work, and our staff made it to Phoenix right on time. They also stored our furniture for about two weeks while we waiting on closing, which saved us a massive headache. would recommend to anyone doing a long distance move.

Had an amazing experience! I moved from Philadelphia to Dallas and moved a lot of stuff. This company gave me the best quote and time line so I went with them. They have great communication and my items were in the same condition I left them. I highly recommend!