GLOBAL EYEGLASSESReviews of globaleyeglasses.com

Great job, I will definitely be ordering again!" - Chantal F.

quality is excellent and lenses and rx matched perfectly. thanks

This is absolutely the lousiest return policy I've seen in a very very long time. No information provided, no alternatives offered. First I had to chase cocoleni for order - it got stuck. Then I had to chase for the return order (twice). No response, no apologies, just a plain refund of 75%. Not even the option for 100% return was offered in case of an alternative purchase? Lousy, sloppy, non professional. Very dissapointed.

I have bought three previous pairs of glasses from cocoleni in the recent past(2017--2018), and I recently thought i bought another pair on Sept 30th 2019. It is now oct 30 2019 and nothing. they do not reply to emails and the telephone number rings and then disconnects.It looks like they are out of business. But they do accept money and do nothing so I am out several dollars.

They had trouble meeting the delivery date on which they didn't communicate. After asking about it they expedited some process. A while later I got the glasses. One day later I got the same pair with a different finish. I was unhappy with the glasses and wanted to return them. They didn't reply to any of my emails and the phone goes straight to voicemail. Even when calling privately. So now I have two slightly different copies of the same glasses which I don't even like and I'm unable to reach them. So much for customer service!

Ordered my glasses febr 6. Today june 6. Still NO GLASSES !!! NO reactions on phonecalls/ emails. NO refund !!! These people are real crooks. DO NOT ORDER !!!!!!

Achat déplorable, remis de livraison extrême ment long, Lunettes qui tombent de la tête. Aucune réponse après plusieurs mails et donc aucun suivi après commande. Site à éviter.

It took 2 MONTHS to get my glasses back (I sent them my frames to get new lenses put in)! The phone # on the site does not work. I did reach them by email, and they gave me a 15% discount. The lenses seem fine, but the 2 month wait was nuts. I won't use them again because of that.