Customer service is great
Customer service is great! And being available 24/7 is so helpful. Thank you for the much appreciated support with my account as well as installation.
By Eileen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
225 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Botslab, your trusted partner in smart security solutions. We offer cutting-edge dash cams, video doorbells, and security cameras designed to keep you safe at home and on the road. Experience advanced technology, seamless connectivity, and reliable protection—all in one place. Stay secure, stay connected, with Botslab.
Global Botslab (global.botslab.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
225 approved reviews, newest moderated first
Customer service is great! And being available 24/7 is so helpful. Thank you for the much appreciated support with my account as well as installation.
By Eileen
Great! My wife feels much safer now.
By Xavier Mojica R.
thanks, appreciate for the help
By Rajendra M.
I was seriously struggling with connecting my camera to my internet, The after sales support from,Felicity helped me so much. She explained what I needed to do with easy and clear advice and I was connected back up in no time with my doorbell camera. Thank you, Felicity 🥰
By Kay
Really good communication in the I’ve Chat, thanks for your help
By Luis M.
Very helpful customer service, very fast, very easy, very friendly. I am satisfied
By Cesar M.
Amazing camera
By Standley H.
I purchased the G980H multichannel dashcam. I had no issues with the two G980H versions on two other vehicles and found them great. This one was for a convertible car, so I am using the two side cameras as well. I ruined the elbow connector on the cable going to the rear camera mounted on the rear of a seat (totally my fault!) and Felicity had organised replacements from Botslab to be sent within hours ! Brilliant Customer Service ! As good as that previously received from Kelly and Anita! Highly recommended!
By John R.