Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,347 reviews
Glasses.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
2,347 approved reviews, newest moderated first
it was quick and the options for my prescription were easy to enter in the glasses fit nice and hold up well. i got the anti scratch i caught them on sale and was happy with the purchase and look forward to ordering from glasses.com again
By XDMA U.
Never got my glasses, even after contacting customers service twice.
By Kellie P.
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
Shipment was delayed. Although glasses were great and price was competitive, delivery timeframe was not as promised. Shipment kept getting delayed. Took more than a month to finally receive my glasses.
By Mario
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
This is my 2nd time purchasing with glasses.com, my 1st pair of glasses have been worn for 2 years now. They are durable, fashionable and fitted properly on my face. This most recently purchase was not a good experience. The glasses did not fit properly, they were not durable (cheaply made) and my vision was not aligned.
By Mona “Mona Lisa” L.
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
I received the exact glasses that I wanted and it didn't cost me too much money for them.
By Gailor W.
The glasses are beautiful. I have received compliments saying how well they like them. They fit perfect and I'm very pleased and satisfied with them.
By Geraldine D.
These are honestly the best fitting glasses I have ever had!!!!! The lenses are perfect as well.. It doesn’t get any better.
By Consumer
Absolutely horrible experience at lens crafters for pickup. Basically handed me a bag with glasses and offered nothing. Did not help with trying them on or anything. Really disappointed in this experience. The fit has been absolutely horrible and really regretted buying these…
By Jo
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
