Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,347 reviews
Glasses.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
2,347 approved reviews, newest moderated first
Website was easy to use and the communication after ordering was timely and accurate
By Cliff
Response from Glasses.com· May 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Virtually being able to try them on was amazing! Glasses came in less than a week and fit well. Very happy with the purchase!
By Fern B.
Response from Glasses.com· May 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Glasses broke underwarranty. When try to address with "chatbot" they cant find my order. Tried calling/emailing and everything just directs you to the AI chatbot I WILL NEVER BUY HERE AGAIN horrible glasses horrible service
By JP
Response from Glasses.com· May 6, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
With Glasses.com, the process of ordering my glasses couldn't have been smoother. I was able to use my health insurance and my HSA card, and the ordering process is very streamlined. My lenses are perfect, and precise to my prescription as well. I highly recommend glasses.com, and will definitely use them again.
By Justin R.
Response from Glasses.com· May 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I really love my new glasses, and the cost was quite reasonable. Will purchase another one soon. Nice style and strong material.
By Dionne F.
Response from Glasses.com· May 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Wore the very first day minimal adjustment. Style perfect, shade color looked good with style and material. Will be ordering a 2nd pair.
By C M.
Great choices of product. Great quality. Fast production and shipping. I will definitely recommend and use again.
By Thomas M.
First pair I have purchased from glasses.com and so far I really like them. I will for sure be getting my next pair too. Thanks
By DuncanB
