Great glasses, great support team
The support team is great, responded within 24 hours when I had questions, and I love the glasses (eyeglasses and sunglasses).
By Gabby S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
2,347 approved reviews, newest moderated first
The support team is great, responded within 24 hours when I had questions, and I love the glasses (eyeglasses and sunglasses).
By Gabby S.
Was a good experience, ordered, picked up and got fitted at Lenscrafters
By Michael M.
Quickly filled the order and professional service. High quality work and frames.
By K K.
Great to work with. Fast shipping.
By JR
Nice selection and virtual options, adding the insurance options and seeing the results can be a little clunky and requires some patience, but overall not bad.
By CJF
Ordering my prescription glasses was simple and easy. Being able to fill the spaces was easy. Email giving notice was timely. Delivery was SUPER. They make is fantastic to order and reorder.
By Della S.
Package did not arrive
By Jody H.
Response from Glasses.com· Feb 11, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
It's like it's not even a prescription. This is wild. I put them on, and it's my same vision, this is a hazard, I'm appalled.
By Anthony M.
Response from Glasses.com· Feb 11, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]