The MG-740 smart toilet is good but…
The MG-740 smart toilet is good but their customer service is non responsive. Their 347-289-3016 call number does not work. My cleansing hose attached to the plastic T-connection is leaking. I needed parts to fix it but cannot speak to anyone for support.
By Mario De C.
Response from Giving Tree Home· Jul 3, 2026
Dear Customer, Thank you for taking the time to leave a review. We understand your frustration and apologize for any inconvenience. Due to the time difference, our online hours are typically from 8:00 PM to 12:00 AM (GMT-8), and we regret that we were unable to respond to your inquiry in a timely manner. However, we are currently unable to locate your order number. Please email us your order number so that we can investigate the matter further and provide a satisfactory solution. Giving Tree Customer Support Team Email: [email protected]



