Awesome watch and customer service
Great product. Had a small issue, when it arrived, but it was taken care of promptly. Will definitely be purchasing more items from here again.
By Sean C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
66 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Watch & Mod Company.
Gigawattwatches Myshopify (gigawattwatches.myshopify.com) has 66 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
66 approved reviews, newest moderated first
Great product. Had a small issue, when it arrived, but it was taken care of promptly. Will definitely be purchasing more items from here again.
By Sean C.
This is the second time I've purchased a watch from Gigawatt. This time, it was for a gift. Just like last time, the experience was exceptional -- from design, to availability, to conversations about options, the communications I received were fantastic. And the watch is perfect.
By Jeffrey S.
High quality product. Trustworthy. Very fast response to my order. I ordered an in stock watch and it shipped the next day, from here in the States, not from overseas. I plan on requesting a custom piece in the future. Great company to buy from. Would HIGHLY recommend.
By John P.
Great experience. Open communication and great customer service!
By Logan E.
Great looking watch and was very responsive to all my emails!! Would 100% recommend!
By Aaron
Absolutely incredible! The watch is stunning, with a style that’s both timeless and modern. The attention to detail in the design and build is unmatched—I can tell this is a piece that’s built to last. Shipping was lightning-fast, which was a great bonus. I’m beyond impressed and already planning my next purchase!
By Stewart W.
Excellent communication, fast shipping, and of course, an amazing quality product.
By Joshua A.
Awesome timepiece that he made for me. Couldn’t have asked for better service
By Hawk