I never got my cup
I never got my cup that ordered the 20th and yall never told me when it would get here im kinda pissed mothers day isn't that far away
By Joshlyn S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
33 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Giftza is listed under Coffee & Tea in Indianapolis, Indiana.
Giftza (giftza.co) has 33 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 12 reviews with 1 star · Clear filters
I never got my cup that ordered the 20th and yall never told me when it would get here im kinda pissed mothers day isn't that far away
By Joshlyn S.
They stole my artwork and put it on a mug. Don’t support art thieves
By katrina A.
Where tf is my cup it's been 6 days i ordered this mug on the 19th and i payed for the 3 day shipping it is now the 25th so where tf is my mug??
By Brianna -.
I bought a mug from these lunatics in June. It is now November, 6 denied claims with them later, and no freaking mug. The mug was $30. Still pissed about it.
By Mollie N.
ordered fathers day mugs, was told they would be here in time. only received one after fathers day. finding it hard to sort it out. Want a refund but cant seem to get it. going around in circles
By Melissa
Giftza is a complete scam!!! DO NOT enter credit card details, after enter ring my credit card details I began to lose sums of money off of my credit card mysteriously from another state, please be careful!
By Max
I’d give o stars if I could over a month later still no mug no one gets back to emails except generic replies by automated services I’m guessing horrible customer services for way over priced stuff tbh very very dissatisfying n hugely disappointing
By Nicole D.
I would give zero Stars if I could. My son ordered a mug for Father's Day which arrived late and broken. I no longer want the mug but I can't get a refund. They will only reprint. What good is a Father's Day mug 2 months after Father's Day?. The mug isn't even good quality and was very expensive. Avoid this company. Never again
By Kim