Wednesday, November 11, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
G is listed under Clothing & Underwear in California, California.
G (gifttify.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
16 approved reviews, newest moderated first
Hi, I still am waiting for my Oder to arrive. It has been 5 weeks. Could you please advise. You acknowledged the order and have been paid accordingly to PayPal!!! Status: Shipped YT2223621272042738 Sent by NONE Details Pig Floral Color Pattern Casual Shirt - ForestGreen / Casual Shirt Black Angus Cattle Color Pattern Casual Shirt - White / Casual Shirt Chicken Love Floral Color Pattern Casual Shirt - White / Casual Shirt Amount Discount Total $39.95
By Linda T.
Happy to take your money, don’t deliver product, then blame it on an incorrect address. Support said they are not responsible! THEY WROTE THE WRONG ADDRESS IN THE FIRST PLACE. Scammers 😡
By Sarah C.
Response from G· Apr 7, 2022
Dear Sarah C, First of all, Thank you for your order. We are so sorry for the inconvenience that this may have caused. We understand that as a customer, you expect to receive your products perfectly and quickly. If you have any problem with the product, please send us your order number, we will check it for you. We would like to give you 10% discount on your next order. We hope you could understand that we never want it to be that worst. Best regards, The Gifttify Store
19th Jan I reported the item was incorreclty made a cat made instead of a Dog mat and yet again here we are some two weeks later and they can NOT tell me when this items will be corrected and sent oult This company is a Dodgy useless asian drop ship company that cant even make a simple door mat correctly which is now having to be re made for the 3rd time and no doubt instead of this being expressed shipped out this will be sent some stupid way and ill be waiting another 2 months for it only to find out that these usless muppets will NO DOUBT make it wrong for a 3rd time. This site SHOULD BE CLOSE DOWN !!
By Matthew T.
Response from G· Apr 7, 2022
Dear Matthew Tulk, First of all, Thank you for your order. We are so sorry for the inconvenience that this may have caused. We understand that as a customer, you expect to receive your products perfectly and quickly. If you have any problem with the product, please send us your order number, we will check it for you. We would like to give you 10% discount on your next order. We hope you could understand that we never want it to be that worst. Best regards, The Gifttify Store
Terrible customer service. I ordered a hoodie w/ a picture of a miniature schnauzer for my wife. They sent a hoodie w/ a different breed on it and after I sent pictures of the product sent they said I was wrong and it was a picture of "their miniature schnauzer" and there was nothing they can do as they sent what I ordered. Unreal! Avoid this company.
By Dave
Response from G· Jan 19, 2022
Hi, We are incredibly sorry to hear about your experience with Gifttify :( I have investigated this matter further and I can see that one of our customer service agents is currently trying to resolve this matter for you and has launched multiple investigations and has also tried to redirect the parcel for you. I completely understand your frustrations with this delay. Please be rest assured that we will assist you until this is resolved and you receive the shirt you have paid for :) We thank you for your patience during this time. If I can assist you further, please email me at [email protected] Take care, Daisy
I never received my Aussie sweatshirt. They keep telling me it was delivered but it wasn’t! I will never order from them again. Also, never got a refund!!
By Tessa C.
Response from G· Jan 19, 2022
Hi Tessa, We are incredibly sorry for the delay :( I can see that you have been in contact with one of our customer service agents who is currently working towards a resolution for you! If you didn't receive their last message or if you would like to discuss this further. Please reach out to me at [email protected] We look forward to hearing back from you :) Take care, Daisy
One word: avoid! Bought a shirt using their online sizing tool. Eventually received the shirt only to find it was about two sizes too big. So far so typical e-commerce experience. However, when I tried to exchange it for the right size they refused to so - or to refund my money or offer any solution. So now they have my money and I have a shirt I can't wear. We used to call these sorts of people crooks. I'm taking it further but wanted to let people know to approach Gifttify with extreme care. My experience could have been so different- as it has been with numerous other sellers who value customers - but this company won't last long. And with the sort of "customer service" they offer, they don't deserve to.
By Ollie N.
Response from G· Apr 7, 2022
Dear Ollie Needham, First of all, Thank you for your order. We are so sorry for the inconvenience that this may have caused. We understand that as a customer, you expect to receive your products perfectly and quickly. We only change the size when you ask us for size advice and when you receive the shirt you don't fit, or we deliver the wrong size you ordered. We also have the size chart in the product description. We would like to give you 10% discount on your next order. We hope you could understand that we never want it to be that worst. Best regards, The Gifttify Store
My husband purchased a blanket for $60 as a Xmas present for me. I emailed the company asking to send me return details. There is a 15 day window from the time it was received. We are in the time frame. They won’t refund the $ because they didn’t make a mistake with the order! The quality is awful, maybe $10 blanket. He used Visa so I am hoping they can help us. Very poor customer service. Very upset about getting scammed out of $ especially at this time of year! Sue Twiss
By Sue T.
Response from G· Jan 19, 2022
Hey Sue, I am so sorry to hear you have experienced this, it is certainly not acceptable. We currently have a 24 hour response with our amazing Customer Service department, unfortunately you have not provided your order details. Could you please contact me at [email protected] with the subject line ''ORDER NUMBER & NAME''? Thanks so much, Daisy
Ordered a dog mat on 04/11, apparently shipped on 12/11. Still has not arrived. The tracking number is invalid and they won’t provide me with a valid tracking number or a delivery date. All my emails Are now being ignored. I feel this is a scamming company. Basically told there couriers must be too busy but why the invalid tracking code and now the silence. I asked for my money back and have been ignored. Do not order from This company. If my product is not delivered soon I am contacting all the FTC and other supporting agency’s. My bank have been contacted and they asked I send another email asking for a valid tracking number and a delivery date but again I have been ignored.
By Jade
Response from G· Apr 7, 2022
Dear Jade, First of all, Thank you for your order. We are so sorry for the inconvenience that this may have caused. We understand that as a customer, you expect to receive your products perfectly and quickly. If you have any problem with the product, please send us your order number, we will check it for you. We would like to give you 10% discount on your next order. We hope you could understand that we never want it to be that worst. Best regards, The Gifttify Store
