Gifts.comReviews of gifts.com

I received a gift of wind chimes when my loved one passed away. It came with a plaque that misspelled my sister’s name. They wanted $100 to fix it, but offered to do it for $55. I declined and won’t use the gift. What a waste.

I purchased 4 Atlanta Falcon glasses for a gift for my husband and have not received the glasses or a refund I have tried reaching out to the company on several occasions and all their spoke person will say is I will get a refund well that was 4 months ago these glasses were supposed to be a Christmas gift. I don't understand how is it that this company can use NFL Teams name and likeness in a scam to defraud the American Public out of their money, get bad rating and still be allowed to make money and have a company can anyone explain that to me

I ordered my daughter a gift was wrong item, they said they would resend her a different item that I chose, same price as other, been 3 weeks still no tracking, basically took my money. Would not recommend . Their return policy is a joke

A update. This Hong Kong company will not give me a refund. I ordered over a month ago. They used an incorrect address misled me for ages that it was coming. The reason for purchase is now no longer required. They still won’t give a refund. They are breaking UK law. Should be shut down immediately. I ordered an embroidered cap. Have ordered a replacement from another company based in the UK which was cheaper and delivered the next day. I do not recommend at all and will do all I can to get them shut down in the UK. Thank god I used PayPal.

This company arrogantly canceled my order and when I asked why, she stated that this item wasn't available for 2025. That's the only excuse she gave. IF YOU ARE ORDERING SOMETHING CUSTOM FOR A SPECIAL GIFT, DO NOT ORDER FROM THIS COMPANY. Customer service was rude. The 1st time I called, someone picked up & wouldn't answer. I kept saying hello. The second time, they were rude and arrogant. From now on. I WILL USE BIRTHDAY KEEPSAKES.

Absolutely horrible customer service! Ordered a custom banner for my child’s 18th birthday and paid expedited shipping and they said they could not deliver the day it was to arrive! Would not overnight. Unbelievably in unprofessional! Do not use this company for any event that is important in your life.

I purchased a sympathy gift for my Aunt's funeral. I paid extra for shipping so it would arrive pn time, however it has not arrived. I was told it was due to the USPS and out of their control. I would NOT advise buying gifts from rhis site. Very bad experience.

Never received after resending 5x. Each time said delivered. They should take a photo when delivered as proof like Amazon does. Made order in April 2025.