NO customer service 👎🏻
I used their site on and off for months as a paid member. All of a sudden one day I was no longer able to make gifs from Crunchyroll. Every time I tried I would receive an error message and that continued for about a week, then I tried contacting them. Youtube links still worked, but I’d renewed my subscription mostly for the purpose of making Crunchyroll gifs. I sent them an email trying to find out if they’d stopped supporting Crunchyroll videos or if there was an issue with the site. No response. Sent them another email the next week but again received no response. My subscription recently expired and I used it maybe twice that month because of this. I really enjoyed their service to begin with but what good is it if you’re not able to reach them for help when having problems? I feel pretty ripped off and will definitely no longer be recommending them.
By Heuning B.