Giant VapesReviews of giantvapes.com

I've been with Giant Vapes for more than 6 years and they were always a fantastic company to do business with. Key word: WAS. I have been waiting for 6 weeks for one order $240 and 4 weeks for a second order $130. I spoke with a representative of the company 2 weeks ago and was sent bogus tracking information. Now I can't contact them to get a refund.

I would give 0 stars if I could. I placed an order with giant vapes nearly a month ago and have sent them 6 emails over that time first asking when my order would ship but got no response. Then I emailed them to cancel my order in accordance with their policy but still got no response. I contacted my bank to reverse the charge and as soon as my bank contacted giant Vapes they shipped my order which I had canceled and bought what I needed from another vendor. I am disabled and on a fixed income so I'm out 100 bucks because giant vapes couldn't bother to read my email and cancel my order or even respond in any way. This company is absolute garbage. Do not buy from them unless you want to wait a month for your order, not be able to cancel it if you need to and never get a response if you try to contact them. Horrible customer service.

Terrible no customer service phone # does not exist does not respond to 4 emails cservice recd defected device used 3 days been 3 wee ks Do not recommend them. Avoid ecig stores google search Ecigusa.com excellant Service used for yrs

I ordered a mod and a few other thing through giant vapes friday Feb 12th , still no shipping label nothing on it, when I ordered batteries through element vapes the day after and got here today, I'm new to the vaping world.... but seriously a week now and no updates on the delivery.. so far not good its still setting in RI and no approval nor scan has been processed very irritated right now with them and spent a decent amount of money

INCREDIBLY SLOW SHIPPING!