This company has been prompt and flexible
This company has been prompt and responsive with the address mix up with my order. Can't wait to receive the sweatshirt I for my mother.
By Kristy R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to GiantBigHands – Your Destination for Premium Embroidery Apparel!Dear our valued customers, we are Giantbighands, a clothing brand.At GiantBigHands, we believe in the artistry of expression and the power of personal style. We are an online haven dedicated exclusively to the world of embroidery, where shirts and caps are more than just garments; they are canvases for creativity and individuality.
Giantbighands (giantbighands.com) has 25 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 14 reviews with 5 stars · Clear filters
This company has been prompt and responsive with the address mix up with my order. Can't wait to receive the sweatshirt I for my mother.
By Kristy R.
Very prompt when asking questioning and helped resolve an issue right away. Friendly customer service and they care about their products.
By Kayla N.
This company was amazing to work with. The quality of the product was excellent. There was a mix up with my delivery and they quickly assisted in assuring i received my product. Thank you sooo much for making my son’s Father’s Day special
By Jobs I.
I made a shipping address mistake. Customer service is wonderful. They responded quickly and have been eager to help me out. I can’t wait for the Father’s Day shirt to arrive for my husband! I would order from this company again.
By Dianne B.
Got a response back promptly from this company on a chief complaint I had. Definitely gave clarification and noted that it was a technical problem that was out of their control, but I respect the honest response! Will definitely recommend them to others.
By Ash
Solved the problem. Took the time and patience until problem was resolved. I will buy from them again.
By Delores S.
I love my Mimi sweatshirt! I would recommend this company to anyone!
By Sue Minnick S.
We love the shirt made for my husband! It had a slight problem with a seam at first, but they replaced it immediately. My hubby loved his birthday surprise!
By Lisa C.