I been waiting for a replacement pump…
I been waiting for a replacement pump for over 5 months. Customer service keeps asking the same info every time that I reach them.
By Johny L.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2 reviews
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ghpgroupinc.com is listed under Manufacturing.
ghpgroupinc.com (ghpgroupinc.com) has 2 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
2 approved reviews, newest moderated first
I been waiting for a replacement pump for over 5 months. Customer service keeps asking the same info every time that I reach them.
By Johny L.
Fairly poor experience. After running through multiple hoops, in the end the recommendation was to throw away my electric fireplace and purchase a new one.
By AA B.