Love it!
2 words: Love it!
By chris C.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
400 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.
GHOST Vapes (ghostvapes.com) has 400 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
400 approved reviews, newest moderated first
2 words: Love it!
By chris C.
This is a really slick looking paper weight. I tried to use it so many times. So may ways. Oil, herb, customer service intervention. I had 4 other people try to use it. My son uses it as a pretend space ship now... that’s what it is good for... Now out of curiosity I come here and see the customer service people refunding old orders. I tried to return mine after three weeks and was denied. So disappointing.
By Kevin M.
Response from GHOST Vapes· Dec 4, 2019
Hello Kevin, We are sorry to hear about your experience with the MV1. We will be more than happy to assist you with processing a refund for your unit. We were unable to locate a ticket for you and we were unable to locate an order for you. Can you please send us an email at [email protected] and once received we will provide you with instructions on how to return for a refund. We look forward to hearing from you! Sincerely, The GHOST Team
I ordered a vape on black Friday and now it won't let me check the status of my order can someone email me please thanks
By Colt W.
Response from GHOST Vapes· Dec 3, 2019
Hello Colt, We would be more than happy to assist you. The best way to contact us is via email at [email protected] instead of posting your question here to TrustPilot. We were able to locate your order and email address. We will send you an email with your order status. Sincerely, The GHOST Team
Top Notch quality and top notch customer service. Bravo Ghost. Your customer for life.. Jason
By Jason
Response from GHOST Vapes· Dec 3, 2019
Hello Jason, I am the Customer Service Manager here at GHOST Vapes. I am so sorry to hear that your tickets have not been answered. I will be more than happy to assist you. Our records indicate that you contacted us on 11/19/19 at 6:30 am my CS Rep responded back to you on 11/19/19 at 8:15 am, and then we did not receive another response from you. I will respond to this same ticket and hopefully, we can clear any confusion. I look forward to speaking with you! Sincerely, The GHOST Team
I'll be honest. I bought the Ghost when it came out and had nothing but troubles. It overheated and was very particular about the dryness and grind of the herb. When it worked it was great. Well being crazy I bought a new updated version. I have to say it works immensely better then the original. I have a Mighty, a Davinci IQ and a Solo also. The mighty is the most consistent in expectations but is also not as flavorful as the Ghost. The mighty can get harsh at times. The Davinci is good especially for stealth and quality of vapor. Again the Ghost can be more favorable and not quite as harsh. The Solo is on par with the Ghost on flavor and is a nice inexpensive vaporizer. I guess where I'm going with this is that the new Ghost just ends up in my hands more. At 175 the Ghost is a steal.
By Trick
Always easy to shop on their site. Items ship quickly.
By TD
Great vape and top-tier customer service.
By Fillmore
Great vaporizer, fast shipping. Thanks to all the team. Ritch From France.
By Ritch