ZealthyReviews of getzealthy.com

It takes to long for someone to get back to you with answers to your questions it’s been 4 days and no answer on my medication switch.

This has overall been a horrible experience. Let me start by saying that the membership is advertised as $35. It also states that the compound semi-glue tie would be $199 for the first three months. However, when going through the process, it ended up costing over $450 for the first three months. As a result, I decided to cancel on the very same day I started with the membership fee. Since then, it has been a nightmare. I requested to cancel the membership, which they did, but they stated that they could not refund my money. For the past week, I've been receiving emails and texts saying that I need to update my card payment in order for them to send a prescription. I have asked multiple times to cancel the account. When they finally showed me how to go through the cancellation steps, I followed their instructions, yet the account still has not been canceled. On top of that, it will not allow me to delete the account. when I follow those steps after canceling my membership, the server spins and spins and eventually processing timer, goes out. They have been trying to withdraw money from my account every day. When I go to leave voicemails, they never return call. I advise you to do the reviews and follow your heart. This is not a great program. This has been such a terrible experience that I am considering changing my debit card.

This place is a total ripoff, even in their subreddit a former employee exposed their horrendous business practices. They purposely dont do refunds, youll never get refills, and they pay their customer service in Thailand (i think he said thailand) $1.10 per hour. Another thing this ex employee mentioned was how they NEVER pay the pharmacies what they owe for compounding the meds. Ive also seen tons of people claiming the meds made them so sick they had to go to the ER. Even escalation teams cant help you and feed you the same scripted responses. Their doctors aren't even licensed. I tried this and they were dishonest about how much the plan and meds were. They got 30 bucks from me, but I got it back afyer filing a dispute with my bank. You know how banks usually take awhile to investigate disputes to make sure it's legit? My bank approved my dispute within 3 days, I've never had any bank approve a dispute so fast. Thankfully once the dispute was filed that card was canceled, because these scammers continue to try and charge me $170 per month. When I emailed their support to tell them to stop, they gave me some scripted response basically telling me I am SOL. So now I get to deal with seeing a failed charge notification every month. This company is the worst

Where to begin.. I don't typically leave reviews but I feel like I should so if you're thinking about using this company.. DON'T! Long story short, they will scam you for your money without providing you what you paid for. While trying to figure out where your product is they do not have transparency. The will answer will vague responses and never answering your actual question. Then when waiting for your original product they turn around and try to charge you for a refill whenever you haven't even received a product to being with. I contacted the "pharmacy" they use. They blame Zealthy for not giving them an order to fulfill. Then I reach back out to Zealthy saying this and they pull the.. we switched pharmacies and we will prioritize your order. Well it's been 8 weeks. No product and no order placed. Nothing heard from them at all. If you are giving priority by any other legitimate company you're not waiting over a week to hear or receive what you paid for. There are a lot better companies to go with for GLP's. One thing they are good at is doing damage control by responding within a day to negative reviews, which is uncanny because it takes a while to get an email back from them. I did make a report with the BBB and ic3.gov along with the FTC. My bank luckily is going to reimburse me for the charge because I have shown clear evidence that this company is nothing but a scam.

Looks like a fraud company. The description on the website is misleading. It doesn’t state above membership just tells 39 dollars the first month then it turns out reduced membership the first month then 135 dol per month + medicine cost. It is hard to cancel the subscription. Beware it is automatic. No refund , I just lost 39 dol . I didn’t use their service but 39 dol gone. Fraud. Don’t use it

Horrible communication. Did not receive any contact from Coaching for almost 2 months until I complained to support and then got a new coach who has checked in once. Almost zero response from care team when I report issues with side effects, multiple requests for the same actions to be completed, such as a check-in to update weight, side effects etc, but account never seems to update. Multiple requests for guidance on medication sent with responses stating the message was being sent to care team but no response from care team ever received. Multiple people appear to respond to the same message stating an action will occur but none ever does. Absolutely terrible communications and customer service.

SCAM SCAM SCAM I NEVER FINISHED MY MEMEBERSHIP.. THEY DO NOTHING BUT EMAIL BOOM YOU.. CHARGED MY ACCOUNT WITHOUT MY APPROVAL! HAD TO DISPUT CHARGE! NO REAL MEDICAL ADVISORS... EMAIL BOOM YOU WITH A NEW "ADVISOR " EVERY DAY!! THIS IS A SCAM... THEY WILL TAKE YOUR MONEY!!

Deceptive billing. I canceled the weight loss because of being lied to about the cost and no service was rendered. Billing owes me refund of 39 and is still trying to take 499 off my account. By far most Deceptive horrible medical providers ever. I froze my card so zealthy couldn't steal my money.Do NOT use zealthy for weight loss, they lie about cost and try to take money before even being seen by a providers!!