ZealthyReviews of getzealthy.com

No one responds to me in a timely manner. I am behind on my meds because I cannot connect with someone to even refill.

I have tried to reach out to Customer Services to explain the package was sent to the wrong address but as Fed Ex took a photo of a front door Zealthly will not believe me that it was not my front door even though I have given evidence. I have complained three times now but no one bothers to reply. Very poor Customer Services and then they charged me for six months supply when I only ordered one month!

I paid the membership fee for Zealthy on 11/17/25. They are supposed to provide support services to help with weight loss. I have had 3 doses of medication since I received it and have had zero support. I have sent them countless messages and left voicemails as well. They have never called me back when I left VM's and the text messages are very generic and do not answer my questions. I have yet to get any support from them. I don't know what I am paying a membership fee for if they are not providing any of the support services that they promised. With all of the other companies out there that provide weight loss meds, I would pick any one of them other than Zealthy. Update: They responded to this email by asking me to write them an email and it would be handled. It has been almost 3 weeks since I emailed them and still no response. In the meantime I have lost the ability to speak with my provider. They want to charge me an additional $99 to speak to them when it is supposed to be included in the membership fee. I have called and messaged them several times more and they stopped responding to me all together. And also the medication they sent me isn't even working. I have lost about 1 lb over the last 2 weeks. This place is such a scam. Buyer beware.

I have been a costumer for several months now, the first time I had to order my refill for some reason I got charged three times and the refund took for ever to get it back, the website kept changing my account to the point where I had to cancel my credit card. The next time I had to get my refill it took over 2 months to get it but I was charged with the membership fee trough this months anyway so I called to speak with a representative she said that she could do anything for me and not only that but I still got charged two times for the monthly membership fee, when I asked to speak to a manager I was on the line for very long time and finally they said that the manager was so busy that she couldn’t get my call so I asked for her to call me back, today is 12 /10/2025 and I’m still waiting for her to call me back. So to this point I’m very disappointed and I’m not going somewhere where else I’m valued. The costumers service has been terrible and I am not happy at all.

SCAM! SCAM! SCAM! I found Zealthy on a Facebook ad, thought I’d give it a try, downloaded the app, went thru everything, paid $39 to get started and it was going to be $199 for the meds 1st month then nothing else but $249 a month after that! Never said anything about a $135 membership fee! They immediately took the $39 and $199 out of my bank account! Once I started looking through “Managing My Account “ I saw where there was a $135 month membership fee too, never said that before! So I googled Zealthy and they had TERRIBLE reviews! So I immediately cancelled my account within them! I told them they could keep the $39 but I wanted my $199 back, called my Bank, after awhile, after messages etc they finally refunded my money! I thought I was through with them! That was around the 1st of November! About 3 days ago, I saw where $135 was taken out of my account from them for the membership fee, mind you, I closed my account within 24 hrs back at the 1st of November! The woman I talked to said that didn’t cancel my membership only my prescriptions! Really!! We talked, argued, I had no account, she said she would send me emails because I couldn’t log in to my old password, it wouldn’t take it, I never ONCE received an email from them! This went on all day Sunday, today is Tuesday! She finally said they would refund my $39 and $135 in 5-7 business days, but mysteriously, later that night, I started receiving Fraud alerts from my Bank! 20 to be exact within 10-20 minute period of time! None were mine because I was getting ready to go to a Christmas Party! So my Bank had to close my account! How convenient now! That Zealthy doesn’t have to repay me my money because they can’t! My account is closed! Pretty suspicious to me!! I would NEVER use this company!! Scammers!!

Waste of $$ , poor communication, double charges , canceled membership month ago and still receiving payment emails and push notifications

I DO NOT KNOW WHY I AM BEING CHARGED A MONTHLY FEE. I DID NOT AUTHORIZE ANYTHING NOR HAVE I RECEIVED ANY PRODUCT OR ANYTHING.

9Zealthy is a scam. My prescription was changed with my consent. They weren't able to charge old credit card number and somehow got a different out of my Google wallet and double billed. The records show a old card number for my default. Repeated calls and I've received partial refund so far. They still owe me refund $777.34. I received a quick response from original post and now they font respond. When I called Friday. I was assured its on the way. Scam You will get a bs response saying email me. I've sent multiple emails to address provided no response Send multiple emails over 2 wk period no response Today's zelthy fraud and lies continue last Friday I was told the amount of $777.34 had been processed and should be refunded by first of the week. Today said the refund was$$44. They wouldn't refund amount previously stated regardless of fraud on their part. And wait zelthy will say email joilet again. Mo response in 3weeks. Beware of this scam company. Say their fraud u our problem. Refuse to contact me. As of today im still waiting on refund.