ZealthyReviews of getzealthy.com

Response from Zealthy· Dec 18, 2025

Hi there, we’re truly sorry for the frustration and shock caused by these unexpected charges. We understand how upsetting it is to see a large amount billed after you asked for the order and membership to be canceled, and we apologize for the stress this has caused. This is not the experience we want for anyone, and we’d like the chance to review this carefully and help make it right. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from Zealthy· Dec 15, 2025

Hi there, I’m very sorry for the confusion and frustration caused by the unexpected charges and difficulty accessing your account. I completely understand how upsetting it must be to see an unfamiliar charge and have your bank flag it as fraud; that’s not the experience we want for you. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to review your account and resolve this issue. Thank you

Response from Zealthy· Dec 15, 2025

Hello! I am truly sorry to hear that you are feeling this way. We do let you know during this sign-up process, and have you agree during checkout that you are paying for a monthly weight loss membership. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. I understand wanting to ensure you are not going to be charged in the future, and I am happy to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from Zealthy· Nov 24, 2025

Hi there, we hear your frustration about expecting Zepbound but being offered Wegovy instead, especially given your past experience with side effects. We sincerely apologize for the disappointment and any inconvenience caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to address your concerns. Thank you for sharing your feedback.

Response from Zealthy· Nov 24, 2025

Hi there, thank you for sharing this. I’m glad you like the Zealthy, and I’m really sorry that navigating the website and app has been so frustrating. I hear you about the glitches and the info not updating on the first try, and your feedback truly helps us see where the experience needs improvement. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days, and I look forward to working with you 1x1. Thank you.

Response from Zealthy· Nov 17, 2025

Hi there, we hear you and understand your frustration about being charged despite not using the service. We’re truly sorry for the confusion and any inconvenience this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to resolve this. Thank you!

Response from Zealthy· Sep 19, 2025

Hi Christy, thank you for sharing this. I understand how frustrating it must feel to wait for a refill you ordered on September 3rd while also being told the pharmacy is backed up, and on top of that, dealing with being charged twice for your subscription before it was corrected. I’m truly sorry for the stress and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to get this resolved. Thank you for giving us the chance to make this right.

Response from Zealthy· Sep 4, 2025

Hi Lorlie, we’re so sorry to hear that you experienced poor communication. That’s definitely not the kind of care we want you to have.  Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally respond to all emails within 1–2 business days and would love the chance to work with you 1:1 to make this right. Thank you for giving us the opportunity to improve.