Still have not received the product
Still have not received the product
By Kim D.
Response from Wellue· Oct 27, 2025
Please don’t worry. We will check the status of your order and get back to you as soon as possible. Thank you for your patience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly.Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians.Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.
Wellue (getwellue.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 81 reviews with 1 star · Clear filters
Still have not received the product
By Kim D.
Response from Wellue· Oct 27, 2025
Please don’t worry. We will check the status of your order and get back to you as soon as possible. Thank you for your patience!
Is not accurate the operating sistem is deficient
By Irina A.
Response from Wellue· Oct 22, 2025
We're sorry to hear that. Our support team will contact you soon to help check and resolve the issue.
Lost my order took 2 wks horrible response
By Robert T.
Response from Wellue· Oct 21, 2025
We’re very sorry for the delay and any inconvenience caused. We will contact you directly to resolve the issue and ensure your order is delivered as soon as possible.
We have been experiencing disconnections in the middle of the night. Even with 3 different phones that are left charging and screen on 18' away from our dad's bed. The alarm feature is the reason we purchased, but only works if youre connected to the ring.
By Danny D.
Response from Wellue· Oct 17, 2025
We’re truly sorry to hear about your experience. Our support team will reach out to you shortly to assist. You can also contact us directly at [email protected] — we’ll make sure your issue is properly resolved.
Very poor quality, very poor customer service. I wouldn't recommend it. Pure fraud, stay away.
By Herr Y.
Response from Wellue· Oct 17, 2025
We’re very sorry to hear about your experience. Our team will contact you shortly to help resolve the issue. You can also reach us directly at [email protected].
It's not working and not an easy set up
By allyson P.
Response from Wellue· Oct 16, 2025
We’re sorry to hear about your experience. Our support team [email protected] will reach out to you shortly to provide assistance and help you get everything set up properly.
Having bought 3 Wellue Rings and loved them I bought this watch. It is very not accurate. The Systolic is 20-25 to low and the diastolic is 15-20 to low.
By Lawrence W.
Response from Wellue· Oct 15, 2025
We’re sorry to hear about the issue. Please check your inbox for an email from our support team ([email protected]). We’ll provide detailed instructions and usage tips to help improve the measurement accuracy.
Very disappointing. I have not yet received the product and is even more disappointing to see this email asking to review the product
By Ramraj D.
Response from Wellue· Oct 14, 2025
We’re sorry you haven’t received your order. Our support team [email protected] has contacted you to arrange a replacement—please reply to confirm your address so we can resend it soon.