Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
Upper HandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.
Upper Hand (getupperhand.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 10 reviews with 4 stars · Clear filters
The overall experience is good. I would give 5 stars but I can't due to at times it is hard to get responses from emails I've sent, at times it could take days before I hear back. This is tough especially when I need something changed on my website asap. The whole team is great and I believe work very hard on their product and with me to better my business.
By John
It has been great so far. A couple of things need to be added but sounds like they are on the way.
By Baseline Hoops L.
Response from Upper Hand· Jun 18, 2018
Thanks for the review! Big updates are right around the corner!
