Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
835 reviews
GetsmartrxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartRx is a prescription drug price comparison tool that helps users save money on prescription costs by searching for the lowest prices at local pharmacies. SmartRx offers a free Discount Card that helps save up to 80% on prescription drug costs - often finding prices that are lower than insurance covered prices and co-pays and is available at over 60,000 pharmacies nationwide like CVS, Rite Aid, Walgreens, etc.
Getsmartrx (getsmartrx.com) has 835 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 104 reviews with 3 stars · Clear filters
Quite confusing. Don't know why all the hoops to navigate
By Judith D M.
Response from Getsmartrx· Nov 18, 2023
We're sorry there was some confusion. We want to assure you that we’re here to help. Please connect with our customer support team at [email protected] or call us at (888) 573-5747. We’re committed to addressing our customers’ concerns and we look forward to having the opportunity to assist you.
Need more help for faster service.
By William L.
Response from Getsmartrx· Nov 6, 2023
Thanks for contacting us here. We hope to improve your SmartRx experience. If possible, please provide additional details or feedback via [email protected] or call us at (888) 573-5747, and we would be happy to help.
Trying to schedule my flu shot and the form made me fill out all these savings prior to scheduling and I still do not have a flu shot appointment. too much work to schedule on line. Guess I will have to switch pharmacies.
By Kay Page G.
Response from Getsmartrx· Nov 3, 2023
Thanks for contacting us here. Kindly send an email to [email protected] so that your message reaches the right team.
Walgreen's pharmacy is to slow to respond
By patrick D.
Response from Getsmartrx· Oct 29, 2023
Thanks for contacting us here. Kindly send an email to [email protected] so that your message reaches the right team.
The email was submitted
By MICHELLE S.
Response from Getsmartrx· Oct 23, 2023
We are sorry to hear that your experience was not as expected. Let us make this right for you. Please contact us at [email protected] or call us at (888) 573-5747 so that we can assist you.
It is confusing, it seemed to force you to sign up as you placed an order.
By Phyllis B.
Response from Getsmartrx· Oct 20, 2023
We're sorry there was some confusion. For immediate assistance, feel free to reach us at [email protected] or call us at (888) 573-5747 so we can assist you.
Too much raz mataz
By george R.
Response from Getsmartrx· Oct 16, 2023
We're sorry for your experience. Should you have any questions, feel free to reach us at [email protected] or call us at (888) 573-5747, and we'll be happy to assist you.
Need to be able to pick a brand of tools that I'm unfamiliar with so I can compare to those I have used, even if the model is older.
By Jonathan B.
Response from Getsmartrx· Oct 16, 2023
Thanks for contacting us here. Should you have any questions, feel free to reach us at [email protected] or call us at (888) 573-5747, and we'll be happy to assist you.
