Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
ShapelySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Achieve the best shape of you with personalized weight loss from experts you can trust.Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get:1. Monthly video visits with a weight loss specialist2. Convenient app with ability to chat with your provider anytime3. Access to both branded and compounded weight loss medications4. Affordable medication pricing, with compounded semaglutide at just $199/month.5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
Shapely (getshapely.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
172 approved reviews, newest moderated first
I have been with this company for Over a year. I am supper happy with my results. I have an excellent team behind me who are on top of everything
By Kyle V.
Response from Shapely· Dec 30, 2025
Thank you, Kyle! We’re so happy to hear about your results and that you’ve felt supported every step of the way. It means a lot that you’ve trusted Shapely with your journey for over a year—we’re proud to be part of your success!
Shapely has truly been a game-changer in my weight loss journey. From the very beginning, I felt supported, encouraged, and understood—not judged or rushed. The guidance I received was realistic, compassionate, and tailored to my life, which made all the difference in staying consistent and motivated. What stood out most to me was how empowering the experience felt. Shapely didn’t just focus on the number on the scale; they helped me build healthier habits, a better mindset, and confidence in my ability to take control of my health. The progress I’ve made feels sustainable, and for the first time, I feel optimistic about maintaining it long-term. I’m incredibly grateful for the support, accountability, and care Shapely provided. If you’re looking for a program that truly invests in you as a person and not just a result, I can’t recommend Shapely enough.
By Jason M.
Response from Shapely· Dec 30, 2025
Thank you so much for sharing this, Jason. We’re truly grateful for your trust and for allowing us to be part of your journey. Supporting sustainable, empowering change—not just short-term results—is exactly what we strive for. We’re so glad you’ve felt understood and supported every step of the way.
I started my Zepbound journey in June of 2025 with Shapely. I have zero regrets and I am so grateful that someone on their team reached out. I had looked into things on their site but ultimately thought it would not be possible to get treatment. Well a helpful person followed up with me after inquiring and explained to me that I could get treatment and that Shapely would handle my insurance situation. I started at 180 lbs. and have ended this year at my GOAL weight that I have not been since 10 years ago. I’m a 45 year old female at 5’4 who has fought obesity on and off. With Zepbound, I lost 45 lbs., no more pre diabetes, no more elevated cholesterol and all my clothes are too big for me now! It was the best decision with a good straight forward company. I paid a membership fee monthly but it’s nothing compared to other deceptive companies who want hundreds and don’t include medication. Sadly my insurance is cutting me off next year so I can’t go into maintenance. If things change in the future for me, I would come back. Highly recommend.
By Jazmin G.
Response from Shapely· Dec 30, 2025
Thank you so much for sharing your journey, Jazmin. We’re incredibly proud of the progress you’ve made and grateful you trusted Shapely and Mayra with your care. Your results and health improvements are truly inspiring. While we’re sorry about the insurance changes, please know you’ll always be welcome back and we do have affordable self-pay options—we’re cheering you on and wish you continued success and health.
I saw an ad for Shapley on Facebook that said that this was covered by Medicare so I expressed interest in talking to someone about it. When I got my phone call, I was told that Medicare doesn’t cover the medication and that the doctor video visit would be billed to MediCal, for which I have a share of cost and that I would have to pay 20% of the doctor visit. I feel that the advertisement was false and very misleading. I would advise you to be very cautious about choosing this company.
By Melinda M.
Response from Shapely· Dec 14, 2025
Hi Melinda! I'm sorry for any confusion or misinformation you might have. Shapely definitely is covered by Medicare. However, as with all insurance patients may be responsible for copays or coinsurances, and we are sure to check and inform patients of this. In the case you stated with Medicare and Medi-Cal, there is no cost-sharing for covered visits. Additionally, beginning in 2025, Medi-Cal covers FDA-approved weight-loss medications in full. Effectively treatment would be free of cost for that scenario. Please feel free to reach out to us if we can be of any further assistance! 424-600-8360
The Shapely Team has been wonderful to me! I spoke with Emma in June a few times. She always answered my many questions about a GLP1.Her guidance helped me decide to go with Shapely. I started in July and have been monitored by Dr Brittany Williams and Dietician Megan. Both ladies guide me and have my best interest at heart! I’m down 33 lbs with their help. This Team was the best choice for me!! They’re always available and easy to work with. 👍❤️
By for your O.
Response from Shapely· Dec 14, 2025
Thank you so much for sharing this — it truly means a lot to our team. We’re so glad Emma, Brittany, and Megan were able to support you, and congratulations on being down 33 lbs — that’s an incredible accomplishment! We’re honored to be part of your journey and appreciate you trusting Shapely with your care. ❤️
I started out with Medvi... and was disappointed as (1) they sent me the wrong prescription and (2) when I finally got the correct prescription, the compounding pharmacy did a very poor job preparing it. The pills literally fell apart in the bottle. Then I started with Shapely... Totally different experience - the PA doing the interview (Brett Garvey) was very detailed and comprehensive. Plus, he worked with me to get insurance approval, so insurance covers the meds. It just keeps getting better and better. Brett is US-based and very proactive in his followup. He's not working off a script, he's working from a very knowledgeable and professional background. So shop around and seriously consider Shapely - it's your life, your health, so you want the best care possible.
By Michael M.
Response from Shapely· Dec 30, 2025
Thank you for sharing your experience, Michael. We’re glad the difference in care stood out to you and that Brett was able to provide the thorough, proactive support you deserve. Delivering thoughtful, personalized, and high-quality care is exactly what we aim for. We truly appreciate your trust and recommendation.
It has been over 3 weeks since I joined Shapely, and my experience has been absolutely wonderful. From my very first contact to meeting with the PA and the dietitian, everything has been nothing short of a five-star experience. PA Brett Garvey and Dietitian McKenzie Foster have been incredibly knowledgeable, supportive, and—most importantly—available. I expected long wait times and difficulty reaching providers, but my experience has been the complete opposite. The team is responsive, attentive, and truly committed to helping me succeed on this journey.
By Faye R.
Response from Shapely· Oct 26, 2025
So glad to hear of your amazing experience with Shapely! We're proud of our amazing team of providers and dietitians and so happy to hear of your success. Thanks for being part of the Shapely family!
My weight loss journey with Shapely has been of high quality. I value my provider Ms. Brittany Williams, because she continues to be a knowledgeable and experienced provider who prioritizes patient input, utilizes evidence-based research to guide care, and consistently listens with attention and empathy. I receive personalized, goal-oriented care tailored to my individual needs. My provider demonstrates a strong bedside manner and collaborates with me to overcome challenges and navigate life events that may impact my weight loss and health journey.
By Deborah C.
Response from Shapely· Sep 20, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your journey with Shapely has been such a positive one, and we’re especially grateful for your kind words about Ms. Brittany Williams. At Shapely, we believe that truly effective weight loss care means combining evidence-based medicine with empathy, collaboration, and personalized attention. It’s wonderful to know that Brittany’s expertise and supportive approach have made such a meaningful impact on your journey. We look forward to continuing to support you every step of the way. Thank you for trusting us with your health and wellbeing!
