PronounceReviews of getpronounce.com

Seems like an abandoned product. I found an issue with my lessons (a technical bug probably) and asked for help. No response from them.. [EDIT, Jul 30] Finally got a response from them and the issue was resolved. They added a nice feature also. [EDIT, Aug 7] They answer emails once a week.

I initially downloaded this app for occasional accent practice. Having lived in the US for 5 years, I didn't feel an urgent need to improve my accent, so I used it sparingly. However, when I recently entered the job market, this app proved INCREDIBLE for interview preparation as a non-native English speaker. While I had been practicing with chatGPT, it only provided feedback on content, not on grammar errors or mispronunciations. For interviews where communication skills are heavily evaluated, I think practicing error-free speech makes a big difference. Pronounce catches my mistakes and provides detailed feedback on speed, intonation, grammar and pronunciation. I also find its correction/learning methodology really useful for me: you review your errors, practice them repeatedly until you get them right, and the app remembers these mistakes for future practice sessions.

When will you have app for Apple phones?

UPD 11 March 2025. After posting my initial review, I received a response from Pronounce, and I’m pleased to say they reviewed my case, revised their guidelines, and issued a refund for my subscription fee. They acknowledged that I never used the service, and I appreciate that they reconsidered my request and took action. This update reflects my experience after the resolution, and I now feel more positively about their customer service. ** I had an extremely disappointing experience with Pronounce. I signed up for a trial and forgot to cancel, resulting in an unintended charge of ~$120. While I fully understand that it was my responsibility to cancel on time, I reached out to their support team immediately after noticing the charge, explaining the situation and requesting a refund. Unfortunately, their response was rigid and lacked any empathy or willingness to consider my case. Despite multiple follow-ups, I was either ignored or met with the same scripted response. It’s frustrating to see a company prioritize a few hundred dollars over customer goodwill and satisfaction. I have not used the service since the charge, yet they refuse to issue a refund or even engage in a meaningful discussion about it. This kind of customer service makes it clear that they care more about profits than building trust with their users. If you’re considering using Pronounce, be very careful with their trial. They will charge you the full amount with no flexibility, and their support team is unhelpful if you have any issues. I wouldn’t recommend this service to anyone who values transparency and good customer service.

Their customer service is almost non existing and unreliable

I would like my ESL students to use this app but I don't know how they could pay for it. Do you have school accounts?

Excellent feedback, thank you very much, I need to have more práctices with you. Love this.

This is a fantastic experience and stunning program