Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
getneuromd.com is listed under Health Equipment.
getneuromd.com (getneuromd.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 25 reviews with 4 stars · Clear filters
I have mixed reviews on my treatments, sometimes it is very good (effective) and other times it is not that good.
By R G G.
Response from getneuromd.com· Sep 24, 2026
Thank you for the honest feedback. Understandable that results can feel inconsistent session to session. We'd like to take a look with you to see what might explain the variation. Feel free to send us a quick call or email anytime if you'd like to dig into it together. All the best to you!
I have sciatic pain and have been using the device for at least 9 months. Every morning while I do hair and makeup, it’s on my back. I like it. Is it magic and I’m cured? No. But I think it really helps and will continue to use every day. It feels good!
By Constance K P.
Response from getneuromd.com· Sep 18, 2026
Hi Constance, thank you for sharing your routine! Working it into your morning is dedication, and glad it's proven genuinely helpful for your sciatic pain. That kind of steady relief is exactly what we hope for.
I didn't start using it right away as I wanted to have the time to read all the instructions. So i have probably used it for5 days. So far I feel it is helping and in time expect to have good results. I see a chiropractor who uses the same treatment. I have only gotten up to #16 with NeuroMD and feel it is as strong as what I get there! Looking forward to continued improvement.
By Andrea T.
Response from getneuromd.com· Sep 18, 2026
Hi Andrea, thank you for the detailed feedback! Glad taking the time to read through the instructions first paid off, and that it's already matching what you feel at the chiropractor. Excited to hear how things continue to progress for you.
your product seems very well made and is a good value, however I dont find that the results are any better than all the other tens units on the market
By C K.
Response from getneuromd.com· Sep 16, 2026
Hi there, thank you for the honest feedback! Glad the build quality and value stood out to you, even if the results felt comparable to other TENS units you've tried. We appreciate you taking the time to share your perspective.
I have both the foot and back NeuroMD treatments and I have found that the foot pad device needs to be charged about every third use versus the back device that gets many more uses before charging is needed.
By Jeff F.
Response from getneuromd.com· Sep 16, 2026
Hi Jeff, thank you for the feedback! Good insight on the charging difference between the foot and back devices. I'll pass that along to our product team. Feel free to reach out to our support team so we can take a closer look at the foot pad's battery performance. Here to help.
The product has functioned as directed. It seems to be decreasing my pain level slightly and I'm looking forward to seeing how it goes over the next 9 weeks.
By Albert S.
Response from getneuromd.com· Sep 10, 2026
Hi Albert, thank you for the update! Glad it's functioning as expected and already offering a bit of relief. Here's hoping the next 9 weeks bring even more progress.
Quickly (1 week) provides relief and improvement has continued. Need better adhesive on unit.
By Jim
Response from getneuromd.com· Aug 24, 2026
Hi Jim, thank you for the feedback! Great to hear relief came quickly and has kept building since. Noted on the adhesive. I'll pass that along to our product team so it's on their radar. All the best!
The customer service rep was very helpful
By Rick B.
Response from getneuromd.com· Aug 13, 2026
Hi Rick, thank you for the kind words! Glad our team member took good care of you. Reach out anytime if you need anything else.
