Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
getneuromd.com is listed under Health Equipment.
getneuromd.com (getneuromd.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 30 reviews with 3 stars · Clear filters
Making slight progress, but it is progress.
By dcomer
Response from getneuromd.com· Sep 24, 2026
Hi Doomer, thank you for the update! Slight progress is a good sign. We're here anytime if you'd like us to look at your routine together.
Great customer service but the shipping company they use (uni uni) takes way too long. It took over a month to receive my order.
By Kellie M.
Response from getneuromd.com· Sep 18, 2026
Hi Kellie, thank you for the feedback, and glad the customer support side came through well for you. I'm sorry the shipping took so long, though. We'll certainly look into this more. Feel free to reach out anytime if you have any other concern.
I have used similar devices in the past. The device is easy to use and stays charged. I would definitely give NeuroMD a worthwhile try.
By Gayl
Response from getneuromd.com· Sep 16, 2026
Hi Gayl, thank you for the feedback! Glad the ease of use and battery life have stood out, especially compared to similar devices you've tried before. We appreciate the recommendation to give NeuroMD a try.
I have terrible Sciatica. Neuro MD feels good and when following it with the recommended exercises I do get some relief.
By May S.
Response from getneuromd.com· Sep 16, 2026
Hi May, thank you for sharing this. Sorry to hear the sciatica has been so tough, but glad pairing the device with the suggested exercises is bringing you some relief. Wishing you continued progress.
I had hoped that my pain would be much less by now. I'm 20 weeks in, daily use, though pain is better, it is still interfering with my night and mornings especially.
By customer
Response from getneuromd.com· Aug 21, 2026
Thank you for the honest update after 20 weeks of daily use. I'm sorry the improvement hasn't reached where you hoped, especially with nights and mornings still tough. We'd like to take a closer look with you to see if any adjustments could help further. Please send us a quick email so our team can work through it with you.
Feels good for the time I'm using the device but haven't noticed an improvement overall. Will keep using it and hope it helps.
By Leslie S.
Response from getneuromd.com· Aug 20, 2026
Hi Leslie, thank you for the update. I'm glad it feels good in the moment, even though the overall improvement isn't there yet. We appreciate you sticking with it. Feel free to reach out to us anytime if you'd like us to look at your routine together.
It’s only been about 4 wks. Maybe some slight improvement. Been thru a pair of butterfly pads and nearly thru a pair of square ones. Their durability is not good and they are very expensive. Would like to hang onto this unit and keep trying for a few months but the cost of pads is going to break me up. Not sure yet if it’s a keeper.
By Brad Y.
Response from getneuromd.com· Aug 20, 2026
Hi Brad, thank you for the honest feedback after four weeks. Cost considerations are valid, especially while you're still deciding if this is the right fit. Lots of customers find the investment worthwhile, though, as part of their ongoing routine. We're here for you.
The pads lose adhesion after 5-6 uses.
By Brett T.
Response from getneuromd.com· Aug 13, 2026
Hi Brett, thank you for letting us know. Losing adhesion that quickly isn't what we'd expect, and we'd like to help. Please send us a quick email so our team can look into a replacement for you.
