STRIDEReviews of getmystride.com

Response from STRIDE· Jun 16, 2025

Hi CS, I’m really sorry to hear about your experience — that’s definitely not the level of care we strive to provide. I personally monitor all of our communication channels and haven’t seen any messages matching what you’ve described, so I’d like to better understand what happened. We offer multiple ways to get in touch, including: 📧 Email: [email protected] 📞 Phone: 844-818-1234 💬 Online Chat via our website 🔐 Secure Patient Portal Please feel free to reach out through any of these — we’d love the opportunity to help and make things right. Best, Jeff Customer Support Team STRIDE

Response from STRIDE· Feb 22, 2025

Hi Chris, It sounds like you signed up for a 6-month treatment plan and chose the monthly billing option, which ships all of your medication upfront. We’re sorry to hear you haven’t been able to reach us. We haven’t received any emails from you, so we want to make sure you’re using the correct contact information. Please reach out to us at [email protected] or call us at (844) 818-1234, and we’ll be happy to assist you. Looking forward to resolving this for you! Jeff

Response from STRIDE· Oct 23, 2024

Thank you for sharing your experience! We're thrilled to hear that STRIDE is making a difference for you and that you found the process easy. We’re here to support you every step of the way, so please let us know if you have any questions as you continue your treatment.

Response from STRIDE· Oct 22, 2024

Thank you so much for your positive feedback! We’re thrilled to hear that you’re happy with STRIDE and appreciate your recommendation. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

Response from STRIDE· Oct 22, 2024

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with our service and that we were able to meet your expectations. At STRIDE, we’re committed to providing the best treatments without any extra cost, and it’s wonderful to know that this made a difference for you.

Response from STRIDE· Oct 22, 2024

Thank you for your review! We’re glad to hear that your medicine arrived promptly and that you’re already seeing some positive results. If you have any questions or need further assistance as you continue your treatment, please don’t hesitate to reach out. We’re here to help!

Response from STRIDE· Oct 9, 2024

Thank you so much for sharing your experience! We're thrilled to hear that you've had such great results after struggling for so long. It's wonderful to know that the treatment is helping your nail grow out clear and healthy. If you ever have any questions or need further assistance, don’t hesitate to reach out—we're here to support you every step of the way! Best regards, The Stride Team

Response from STRIDE· Oct 5, 2024

Thank you for sharing your experience! It’s great to hear a healthy nail is growing back. While it’s not very common, a nail can fall off if there’s not enough healthy nail remaining, which is part of the body’s natural process as the new nail replaces the old one. Please keep us updated on your progress, and don't hesitate to reach out if you have any questions!