I had a wonderful experience with mode
I had a wonderful experience with mode. Everything was done the way they said it would go. Very fast turn around time from beginning to end. I would use mode again. Thank you
By Mary
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
I had a wonderful experience with mode. Everything was done the way they said it would go. Very fast turn around time from beginning to end. I would use mode again. Thank you
By Mary
Lots of steps but it was worth it.
By Michael
I have been very satisfied with my experience. Easy to deal with.
By Jacqueline
Super easy and fast process, would do again and recommend to others!
By Debbie
It took over a month and a half to get everything approved. There was no transparency with timeline or visibility with finance rate after initial approval was granted to lock rate in. There was no visibility in what costs went into the total cost of car. And no true follow up after the process was completed.
By Demarcus
Very easy on-line, paper work was easy to fill out, had a quick question and was connected to a representative right away.
By Patricia
Very easy transition from lease to financing my vehicle
By John
Super easy and quick! Much better than going into a dealership. I liked how easy it was to do it on my own time!
By Leanne W.