The financing experience The financing experience was easy to…
The financing experience was easy to do. If I had a problem I called the provided phone #, and they were very nice to work with and all very knowledgeable.
By Andrea
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
The financing experience was easy to do. If I had a problem I called the provided phone #, and they were very nice to work with and all very knowledgeable.
By Andrea
Everyone I encountered was professional, friendly and informative. First time user of Mode service.
By Susan
They are great an easy to work with
By Sherry
Very convenient. I completed the entire process online which is a win win for me. I would have liked to have been presented with options initially like 48 vs 60 vs 72 moths but was able to get what I wanted. App is a little slow and not very interactive so far but I just started using.
By Paula
Couldn’t be any easier! The whole process was fast and easy.
By Michael
Was quick and pleasant experience will do it again
By Ector
Very quick and easy!
By Lucila
the customer service was outstanding! Angie was outstanding all through out the process! The entire staff were very professional and friendly!
By James