Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maine Lobster is listed under Food Production.
Maine Lobster (getmainelobster.com) has 29 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
29 approved reviews, newest moderated first
Do not order from this place it a scam .I place a order for dec 12 ,2020 never came in .the order got lost and I been tracking everyday said coming tomorrow after tomorrow so I write a email to them and they email me w answer said will give you another order for half price I was very happy about it ,but is on top of what you pay $349 .I ask for refund no refund..bad business..
By Jason C.
The worst tasting lobster I have ever experienced. Order arrived and everything was frozen but most of the order was missing. We cooked up the very small supposedly 4lb lobster tails. No where near that. Tasted like very old and very salty. Maybe preserved in extra salt. Absolutely horrible. Called Moe Beaudry of Maine lobster and was pretty much told he didn’t care. But he would knock %10 off next order. Total waste of money.
By Dan C.
great fresh lobster.
By Jake N.
My lobster was delivered to the side of the road, and left in the direct sunlight when it was 90 degrees outside. Contrary to what their website claims, they do not text you notices for delivery updates. The delivery person left the package (marked "Perishable") at the street, instead of driving it up a short driveway to the house where we had been waiting all day. The only notification I received was two hours after the package was left in the sun. I emailed the company in an attempted to resolve the situation, and their response was basically "not our problem." What a waste of $200. There are many lobster merchants. I will never order from GetMaineLobster again.
By Jim B.
We ordered 3 pound lobster and cooked them the day they arrived. The service was great. The price was ludicrous $350 for 2 three pound lobster but it was the taste that ruined it. Apparently, Black Point Seafood keeps their live lobsters in Backbay while they await buyers. The lobster tasted like muck - both of them. The tamale was inedible. The rest was just muddy tasting. Lobster takes on the flavor of their environment. They really need clean, cold water. Black Point lobsters do not get it. I won't order from GetMaineLobster.com again and recommend that no one else does.
By Jody J.
